The car's ride is smooth, everyone. You can sleep in the chosen cabin. Even though the last seat is not too bumpy. Friendly staff, I got in the car and forgot to charge it so I asked to borrow it, he let me borrow it until I got off. The car is fully equipped, with curtains, a bed with a massage mode, a charging outlet with a USB port, a tray for drinks and a TV for entertainment (but I couldn't find anything to watch, I hope the bus company upgrade soon). Full wifi, the bed has an adjustable overhead light, 3 light levels, customizable. Generally private, but not soundproof. It is recommended to bring headphones or earplugs if you want to be quiet. The ride at night is very quiet, I can just sleep and get there. Overall, I am satisfied with the service I was provided.

I rarely ride a car, but this is the first time I've seen a garage where everyone is so enthusiastic ☺️. From the car company owner to the driver. The driver is very thoughtful and enthusiastic, he pays attention to every passenger and tries his best to make the trip fun for everyone. Yesterday was a weekend so it was very crowded, traffic jams made cars late, there was only the driver from Az, there was no assistant so everyone was tired, but I saw the driver still trying to make everyone feel comfortable. as happy as possible. I think the car company could have more assistant drivers in all vehicles to help reduce driver fatigue, find more assistant drivers who can speak English, or open tutoring classes to teach English communication for long-distance drivers. . Because I personally see many foreign tourists on trips to tourist areas like this, but they cannot communicate with the driver, so no matter how enthusiastic the driver and assistant are, it is not certain that they will understand or not. Have a fun experience in the car.

Friendly and polite driver. car is clean. The car drives slowly and safely. Clean stop, delicious food. The enthusiastic and thoughtful hotline operator helped me book cheap tickets. The bus company has transfers at both ends, so traveling saves a lot of money. Next time I go, I will still choose Hai Phu. Hope the car company maintains its form

Good car, fully equipped. However, there is still a situation of cramming customers on the streets. But anyway, the number of regular customers is small and the number of reserved seats is not affected (each person has a seat in the right place, not 2 people in 1 seat or 3 people in 2 seats), so I still rate it 5 stars.

The car is spacious and clean. The staff is enthusiastic, but the bus company needs to apply technology to management so that the right seat can be chosen and the driver can know that the customer has already paid without having to ask again.

The place is quiet and comfortable. Staff is ok. Cheap price. Doesn't force customers like many other places

The bus company is new, so the car and equipment are ok and clean, but the car is not a palace car with massage like other bus companies running this route. The staff's service attitude is good and friendly.

The driver is enthusiastic, helps carry luggage and quickly arranges seats. The car rides quite smoothly without bumps. Ok

The car is clean and runs on time. I forgot something in the car, and the driver and bus assistant helped me find it. The only minus point is that the driver number updated on the website is wrong. Please remember Office No. 1 Nguyen Hoang instead of going to the wrong My Dinh bus station.

The bus departs on a fixed time and picks up and drops off customers at the door enthusiastically. Facilities on the bus are always guaranteed, enthusiastic drivers always support customers, always answer customer questions enthusiastically, bringing satisfaction to passengers.

The car runs on time. The seat is quite comfortable. Even though it doesn't transfer passengers to the center of Hanoi, it still gives 5 stars because it's still comfortable to walk long distances.

The car is clean and runs on time. I forgot something in the car, and the driver and bus assistant helped me find it. The only minus point is that the driver number updated on the website is wrong. Please remember Office No. 1 Nguyen Hoang instead of going to the wrong My Dinh bus station.

Enthusiastic driver and assistant driver. I was sick and asked to change my bed. They also helped me.

Very nice ride! Only the pick up point was not correct but luckily another driver from the same company gave us a lift to another place where we were picked up by the right bus. No one speaks English but they take very good care and are super helpful. Nice and comfortable seats.

The trip was interesting but the car was crowded

Out of all the sleeper bus companies I’ve used in Vietnam, this was my favorite! They picked us up from our hostel and dropped us off at our next hostel. We left on time, but we did arrive at our destination 2 hours earlier than anticipated. The receptionist and driver were communicative. The upper level seats didn’t have a guard rail, but they were clean and comfortable. There was no excessive noise during our trip. I would absolutely use this company again.

Fashionable magical LED light decoration. Not cheesy like the other sides. Tv has an eye-catching collection of Victoria's Secret music shows. The music is good but listening to bad headphones makes me feel more motion sick. Maybe she specializes in interviewing Western guests so she can only play European and American music. There is a bolero file but I can't turn it on, a bit unfair to Vietnamese customers. The cabin is suitable for Vietnamese people, but Westerners cannot accommodate 2 people in 1 cabin. You should take notes to make it easier for foreign guests to book. The day I went, there was a couple who were very confused and shocked when the cabin was for 2 people. There is a free shuttle bus. In short, very good!

Pretty average quality. The bus company needs to update information about the journey time accurately.

High quality cars, enthusiastic staff.