Someone called to confirm 1 hour before pick up. The driver proactively calls passengers to advise the pick-up location and pick-up time. Quick, comfortable. Safe, assured. After booking the ticket, there is a confirmation email, and the email provides very complete information about the vehicle number and driver's phone number. I am quite satisfied and assured.

Going quite fast. A single bus still runs on time. There is a pick-up point so ask more clearly. I saw the app record the bus station. But the garage is about 400m away

Competitive price limo, pick up and drop off at your door. But the driver is not familiar with Hanoi's roads, so returning to Hanoi is a bit of a detour. Noia is generally ok at that price