This company went well above their required services. They were absolutely wonderful for me and my wife. Let me explain...There was a place listed on our ticket for pick up. The place was incorrect. The customer service sent a van...that then raced through the city...and then raced on the highway...to meet the van that had already departed. They did everything to make sure we got on our shuttle to Haiphong. I appreciate their care and empathy. I will use this service whenever I go to Hanoi.

Thank you web vexere for having a good experience. I have received enthusiastic advice since booking tickets on the website. Thank you to the consultants of Hai Au car company. I booked the wrong return ticket from 5:20 p.m. to 5:20 p.m., but the staff at the counter contacted me and mobilized to change the ticket very quickly, still ensuring my departure and return times were on time. If there is a next time, I will continue to trust and use the services of Vexere and Hai Au bus company ^^

Everything is very good. Thank you drivers for giving me a comfortable and safe trip. I will continue to use Hoang Anh Limousine service in the future ☺️

Friendly driver and smooth transitions from bus to ferry and back on the bus. Easy to navigate for foreigners

First time using the service of the garage, very satisfied, the car is new and clean, runs on time, the drivers are polite, pick up and drop off at the door. At this same price, the rating is better than many other limousine companies

Couldn’t fault it! English speaking guides, nice w/c stop. Also, the safest driving I’ve experienced in Vietnam.

overall interesting experience, pick up from noi bai to the limousine was exceptional, great service contact

Nice car to help with pick up and drop off