Going quite fast. A single bus still runs on time. There is a pick-up point so ask more clearly. I saw the app record the bus station. But the garage is about 400m away

We paid drop off subcharge. To different place than office. They first told us to drop off at office. And told us to take taxi. We talked a lot, there was some calling, and then they finaly told they will drive us there. It can be confusing for non vietnamesee speaking travelers. But be persistent and nice, and everyone will try to help you :-)

The drivers are all very enthusiastic, especially the drivers at the transfer stage. I prefer the driver who drives on the return trip. He runs very smoothly and asks if the passengers are comfortable. Because there are many tourists, the bus company's impression on tourists is also very important for the image of Vietnam or the destination in the hearts of each tourist. If traveling short distances in transit, I think you should get a reasonable price. In general, the bus service is ok, so I rate it 5 stars

was very good eventually, far from the bad reviews

I took a sleeping bus on my way here..Well, it was a fun experience, and I came comfortably. However, the driving time was too stuffy on the road, so I found a limousine bus. I heard that the driving time was 5 hours, but I didn't make a lot of honking sounds.. My goal is to achieve it. If it's daytime and you don't have to sleep, it's highly recommended. But the usb charging of the air conditioning/seat is random. It would be satisfactory to check that, but isn't that the same for sleeping buses:)

Tam Coc > Hanoi : we had a toilet break during the trip. The car was clean and had USB plugs, but no WiFi. The bus was late but on a Sunday afternoon after the Têt holidays, there was heaps of traffic. Overall, we made it safely to our destination and that’s what matters

The garage is very comfortable and the food is delicious. I've been there many times

I traveled with my wife from Saigon to Danang. Everything was fine. The bus was new and comfortable. The staff didn't speak English, so we had to use Google Translate. They showed us where toilets were and where to eat. The bus stopped 4 times within our 16-hour trip. We arrived 3 hours earlier than expected. Authentic experience :). The main problem was the company changed our pick up point. They were calling us a whole morning to inform about it but we couldn't understand Vietnamese. The manager in our hotel helped us.