Everything was better than any other similar experience before in 5 years in Vietnam. They called me, send me the correct and precise messages both on Zalo, Whatsapp and via email. Drivers were driving safely, picked us up on time, which was a pleasant surprise. Hope the return trip will be the same.

Actually this is my second time to take the MPV bus in Vietnam, my experience is very good, the driver come to my place to pick me up with a little bit late but no more than 10 minutes, and the time we arrived at Mong Cai are very on time, very suitable for a four hours trip. The driver was quite punctual, picking me up at around 8:30 and 8:40. The bus is very spacious and comfortable with one seat per person. The whole journey was high speed and there were no random stops. The driver and the bus owner can speak Chinese, and if you have any questions, you can just call the owner to ask, so it is very comfortable.

First time using Hoang Phu bus, the bus was on time, the driver was enthusiastic. Will continue to choose Hoang Phu bus for future travel.

I was very impressed with the car driver (the limousine picked up passengers in Long Bien and then divided the passengers into different cars to take them back to the hotel). The car driver who took me back to the hotel was very good. He pointed out and guided the famous places and dishes in Hanoi. I noticed that when he dropped off passengers, he always got out of the car and opened the car door for the passengers (small). details but demonstrates very good service attitude). My mother really likes this driver because he shares with her very impressive life perspectives. I didn't ask for his name, I just knew he was in Ninh Binh. I hope to have you drive again next time and have more trips so that more people know you.

This was the first time I drove a long distance but felt like a short one, the car drove as smooth as a Samsung and the seat was like a cool, air-conditioned bed. Initially, the car had a problem and the driver reported being late, but he handled it and came to pick us up as scheduled on the system. The driver, Van Si, was so funny and enthusiastic that despite the wind and rain, he transported us safely to our destination. 5⭐️ for driver Van Si and the garage. Next time, I hope to have the chance to meet you again.

I waited at the pick-up point indicated in the email, but it was a different location. The operator went out of his way to pick me up on foot. I was really touched by this action and they remained very friendly afterwards. I think this is a very reliable bus operator.

Very good transfer, comfortable, fast and safety drive, driver drop off is directly near our hotel. Thanks !

Prestigious car, top quality. Next time go and support again

The car runs smoothly, the driver and assistant are friendly and enthusiastic

Got to my destination safely and on time. Convenient stops for food . Overall a very efficient service . Will be using this company again during my time in vietnam

I rarely ride a car, but this is the first time I've seen a garage where everyone is so enthusiastic ☺️. From the car company owner to the driver. The driver is very thoughtful and enthusiastic, he pays attention to every passenger and tries his best to make the trip fun for everyone. Yesterday was a weekend so it was very crowded, traffic jams made cars late, there was only the driver from Az, there was no assistant so everyone was tired, but I saw the driver still trying to make everyone feel comfortable. as happy as possible. I think the car company could have more assistant drivers in all vehicles to help reduce driver fatigue, find more assistant drivers who can speak English, or open tutoring classes to teach English communication for long-distance drivers. . Because I personally see many foreign tourists on trips to tourist areas like this, but they cannot communicate with the driver, so no matter how enthusiastic the driver and assistant are, it is not certain that they will understand or not. Have a fun experience in the car.