Tuyển dụng > Customer Service > HCM – Customer Service Executive (Good English; work in shifts)

HCM – Customer Service Executive (Good English; work in shifts)

VeXeRe.com is the largest bus ticket trading platform in Vietnam. 

REQUIREMENTS:

Fluent English skills in terms of 4 skills with good communication skills, gentle voice.

Working time in shifts:

+ Morning shift: 7:00 AM - 4:00 PM; 8:00AM- 5:00PM; 9:00AM - 6:00PM;...
+ Evening shift: 1:00 PM - 10:00 PM (at least 3 evening shifts/ week).
1.5 days off per week, Having incentives for weekend and evening shift.

Work shifts won't be fixed and will be arranged every week. (except Saturday, Sunday) according to the schedule assigned by manager. Call center opens daily from 7:00 AM to 10:00 PM.

Working on holidays, Lunar new year is required (x3 Salary)

Working at VeXeRe Office: Block B, Floor M, Sai Gon Town, 83/16 Thoai Ngoc Hau, Hoa Thanh Ward, Tan Phu District, HCMC (the office will soon be moved to some districts in City's center)

Responsibility, honesty, patience, enthusiasm, being eager to learn to develop yourself.


The advantages but not required:
At least 1-year experience in call center or sales experience.

Being participated in various extracurricular activities.

Having personal laptop or using company's computer.

 

JOB DESCRIPTION:

Working in office, having no sales required.

Working with bus suppliers to solve arisen problems, ensuring VeXeRe.com passengers receive the best service.

Resolving, providing information, consulting and supporting customer to book tickets via telephone or online bookings.

Supporting, ensuring payments before your appointment.

Working with relevant departments, ensuring VeXeRe.com provides the most accurate information for passengers.

    As a startup company developing with young staffs, our culture focuses on community spirit, self-learning and ability to teamwork. All our members are given the opportunity to show themselves, raise the initiative, create strong values and aim to becoming dominant leaders in the future.
 

BENEFITS:

Form of work: Official staff/ employee.

Competitive salary, including allowance for evening shifts, holidays, lunar New Year. Performance reviewed, good incentives for senior employees.

Having chance to join teambuilding, year end party, special discount for internal members.

Having provided with insurance according to Vietnamese labour, signed a formal official contract after probation.

Being available for 12 annual paid leaves.

Standardized workplace proving most comfortable working environment.

Open workplace with young active people.

Skills training for non-experienced employees.

Chance to advance up to the group leader or head.

Other additional opportunities will be discussed in the interview.


HOW TO APLLY:

Sending your CV/Resume to the email of HR Department: recruitment@vexere.com with tittle: [Position]_[Full Name]_[Link of Recruitment Source].

For examples:


Let’s join with us to actualize your possibilities!