Q: What is the refund, cancellation policies in Vietnam?

\n Refund policy and cancellation fee for flights vary depending on airline, seat class and departure time. The lower the ticket class and fare, the less likely a refund or cancellation policy.\n According to previous flight cancelations during Tet holiday, the cancellation policy will change. The sooner you cancel your ticket, the better the cancellation policy and the higher refund. In some cases, you cannot cancel the flight right before the departure time.\n In case of ticket cancellation due to force majeure or the Covid-19 epidemic, the airlines will have cancellation policies to facilitate maximum support passengers.\n For specific policy on cancellation conditions, please refer to each airline:\n\n Vietnam Airlines \n Vietjet Air \n Bamboo Airways\n Pacific Airlines\n Vietravel Airlines

Q: Do I need to test COVID-19 and quarantine?

\n You don't need to test COVID-19 and quarantine in (nơi đến)\n\n Specific information below:\n\n Flight conditions\n\n For passengers residing/staying in areas with level 4 epidemics, blockade areas or flying from areas with level 4 epidemics, blockade areas, passengers need to test negative for Covid-19 according to RT-PCR method; or a valid antigen rapid test within 72 hours from the time of sampling before the flight departure.\n For passengers who do not fall under the above circumstances, passengers can take the flight without having to test negative for Covid 19 or have a certificate of recovery. This regulation applies to both adult and children passengers.\n Quarantine regulations\n • Passengers self-isolate, monitor their health at home and residence and limit contact with those around them;\n • Do not participate in crowded activities within 7-14 days from the date of returning to the locality;\n • Covid-19 testing (as instructed by the local health department) for passengers returning from provinces with a high number of Covid-19 cases. \n\n Health declaration\n Passengers traveling on domestic routes are not required to make health declaration as of April 30th, 2022. \n\n Look Up Epidemic Level Information\n Situation update of Covid-19 epidemic level in provinces and cities of Vietnam.\n\n (Updated according to Decision No. 2213/BYT-DP dated April 29th, 2022)\n

Q: What is the baggage policies in Vietnam?

\n With carry on paggage, you can bring on board. Your carry-on allowance depends on the type of airlines you have purchased. If you have a Starter fare, your carry-on allowance is 2 items with a combined weight of 7kg.\n\n For specific baggage policy, please refer to each airlines: \n\n Vietnam Airlines \n Vietjet Air \n Bamboo Airways\n Pacific Airlines\n Vietravel Airlines\n

Q: Tips for cheap flight booking

\n Use cheap flight ticket sorting and filtering out you favourite airline: Vexere allow you to use multiple filters and sorts. \n Become Vexere's loyalty users to get exlusive deals\n Search for your upcoming flight at least 2 months before the journey. \n Follow Vexere promotional program: Here \n

Question 1

How much is the flight tickets of popular routes today?

Accepted Answer

Saigon - Hanoi: 1,081,200 VND, Saigon - Da Nang:: 873,840 VND, Hanoi - Saigon: 1,025,040 VND, Hanoi - Da Nang: 595,092 VND, Not including taxes and fees

Question 2

How to check in online

Accepted Answer

Online check-in is available for Vietnam Airlines, Vietjet Air, Bamboo Airways, Vietravel Airlines, Pacific Airlines. Please follow the steps below.
        Step 1: Go to airlines web check in page: Vietnam Airlines, Vietjet Air, Bamboo Airways, Vietravel Airlines, Pacific Airlines
        Step 2: Enter your booking code, or other booking details, as instructed
        Step 3: Complete your check-in details
        Step 4: Save and/or print your boarding pass

Question 3

What is the refund, cancellation policies in Vietnam?

Accepted Answer

Refund policy and cancellation fee for flights vary depending on airline, seat class and departure time. The lower the ticket class and fare, the less likely a refund or cancellation policy.
        According to previous flight cancelations during Tet holiday, the cancellation policy will change. The sooner you cancel your ticket, the better the cancellation policy and the higher refund. In some cases, you cannot cancel the flight right before the departure time.
        In case of ticket cancellation due to force majeure or the Covid-19 epidemic, the airlines will have cancellation policies to facilitate maximum support passengers.
        For specific policy on cancellation conditions, please refer to each airline:

Vietnam Airlines 
        Vietjet Air 
        Bamboo Airways
        Pacific Airlines
        Vietravel Airlines

Question 4

Do I need to test COVID-19 and quarantine?

Accepted Answer

You don't need to test COVID-19 and quarantine in (nơi đến)

Specific information below:

Flight conditions

For passengers residing/staying in areas with level 4 epidemics, blockade areas or flying from areas with level 4 epidemics, blockade areas, passengers need to test negative for Covid-19 according to RT-PCR method; or a valid antigen rapid test within 72 hours from the time of sampling before the flight departure.
        For passengers who do not fall under the above circumstances, passengers can take the flight without having to test negative for Covid 19 or have a certificate of recovery. This regulation applies to both adult and children passengers.
        Quarantine regulations
          • Passengers self-isolate, monitor their health at home and residence and limit contact with those around them;
          • Do not participate in crowded activities within 7-14 days from the date of returning to the locality;
          • Covid-19 testing (as instructed by the local health department) for passengers returning from provinces with a high number of Covid-19 cases.

Health declaration
        Passengers traveling on domestic routes are not required to make health declaration as of April 30th, 2022.

Look Up Epidemic Level Information
        Situation update of Covid-19 epidemic level in provinces and cities of Vietnam.

(Updated according to Decision No. 2213/BYT-DP dated April 29th, 2022)

Question 5

What is the baggage policies in Vietnam?

Accepted Answer

With carry on paggage, you can bring on board. Your carry-on allowance depends on the type of airlines you have purchased. If you have a Starter fare, your carry-on allowance is 2 items with a combined weight of 7kg.

For specific baggage policy, please refer to each airlines:

Vietnam Airlines 
        Vietjet Air 
        Bamboo Airways
        Pacific Airlines
        Vietravel Airlines

Question 6

Tips for cheap flight booking

Accepted Answer

Use cheap flight ticket sorting and filtering out you favourite airline: Vexere allow you to use multiple filters and sorts. 
        Become Vexere's loyalty users to get exlusive deals
        Search for your upcoming flight at least 2 months before the journey. 
        Follow Vexere promotional program: Here

Route	Cheapest price
Sài Gòn - Hà Nội	599,000 đ
Sài Gòn - Đà Nẵng	490,000 đ
Hà Nội - Đà Nẵng	199,000 đ
Hà Nội - Sài Gòn	599,000 đ
Đà Nẵng - Hà Nội	79,000 đ
Đà Nẵng - Sài Gòn	209,000 đ

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