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Sun, 23/06/2024

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Seat Class

Economy

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Logo Bamboo Airways | VeXeRe

Bamboo Airways online check in

How to check in online for Bamboo Airways flight

Online check-in is also available for Bamboo Airways flights. Please follow the steps below.

Step 1: Go to Bamboo Airways web check-in page
Step 2: Enter your booking code, or other booking details, as instructed
Step 3: Complete your check-in details
Step 4: Save and/or print your boarding pass

Bamboo Airways online check in time

 Vietnam domestic flightsInternational flights

Opening time

(before estimated time of departure)

24 hours24 hours

Closing time

(before estimated time of departure)

40 minutes40 minutes

Domestic airports accept check in online Bamboo Airways

  • Noi Bai International Airport - Ha Noi
  • Tan Son Nhat International Airport - Ho Chi Minh City
  • Da Nang International Airport - Da Nang

Bamboo Airways hand baggage and checked baggage policy

Bamboo Airways weight, dimension standards of hand baggage and checked baggage 

Flight RouteSeat ClassCabin BaggageCheck-in Baggage
All routesEconomy Up to 7 kg (Dimensions: 56 x 36 x 23 cm)Available upon purchase: 15 kg / 20 kg / 25 kg / 30 kg / 35 kg / 40 kg
Premium economy__
Business Class02 packages x 07kg (Dimension 56 x 36 x 23cm)Available upon purchase: 15 kg / 20 kg / 25 kg / 30 kg / 35 kg / 40 kg

Prepaid checked baggage fee Bamboo Airways

WeightPriceVAT 8%
5kg70,00075600
10kg120,000129600
15kg155,000167400
20kg180,000194400
25kg230,000248400
30kg330,000356400
35kg380,000410400
40kg430,000464400

Note: *For prepaid baggage only

How to buy excess baggage Bamboo Airways

Buy checked baggage when booking flights at online travel agents for example VeXeRe

If you have purchased a ticket and want to order more checked baggage, you can contact us through:

Lost & found baggage claim policy Bamboo Airways

If you do not receive your baggage, or if your baggage is damaged or lost, please contact the Bamboo Airways ground service immediately.

STTLocationsAirport nameAirport codeTerminalPhone numberEmail address
1Ha NoiNoi BaiHANDomestic Arrival0243.584.4182lostandfound@hgs.vn
2Ho Chi MinhTan Son NhatSGNDomestic Arrival776614063lostandfound-qh@sags.vn
3Da NangDa NangDADDomestic Arrival911299506lostandfound-dad@sags.vn
4Quang NinhVan DonCXRDomestic Arrival868434886lostandfound-cxr@sags.vn
5Hai PhongCat BiBMVDomestic Arrival038 7356051, 086 9393439bmvthuongvu@gmail.com
6Nghe AnVinhDLIDomestic Arrival868547933lnflienkhuong@gmail.com
7Thua Thien HuePhu BaiHPHDomestic Arrival086 8547955hphstation@bambooairways.com
Cam RanhDomestic Arrivallostandfoundcatbi@gmail.com
8Khanh HoaLien KhuongHUIDomestic Arrival769503626pvhkhui@gmail.com
9Lam DongPhu CatPQCDomestic Arrival2633843373lostandfound.pqia@gmail.com
10Binh DinhCan ThoPXUDomestic Arrival866616077pxustation@bambooairways.com,
Phu QuocDomestic Arrivalpvhkpxu@gmail.com
11Can ThoDien Bien PhuTBBDomestic Arrival939224928doipvhktbb@gmail.com
12Kien GiangTho XuanTHDDomestic Arrival963975644lostandfound@thdairport.vn; thdstation@bambooairways.com
14Thanh HoaChu LaiVCADomestic Arrival969615063, 866858536Lnf@canthoairport.com
15Quang BinhTuy HoaVCLDomestic Arrival865555180vclstation@bambooairways.com
PleikuDomestic Arrivalpvhkchulai@gmail.com
16Quang NamBuon Ma ThuotVDHDomestic Arrival976241105Vdhstation@bambooairways.com
17Phu Yen VDODomestic Arrival986375544vdia.dvng@sungroup.com.vn
18Gia Lai VIIDomestic Arrival866575586viistation@bambooairways.com
 Dak Lak  Domestic Arrival886536679bmvthuongvu@gmail.com

Bamboo Airways restricted baggage

Prohibited items in hand baggage Bamboo Airways

1. Weapons or tools designed to cause harm or pose a threat to human lives, or items mistaken as weapons:

a) Pistols, rifles, sub-machine guns, shotguns, hunting rifles and other guns with similar functions and uses;

b) Gun components;

c) Guns utilizing compressed air in the form of pistols, rifles and guns firing pellets, paintballs, plastic bullets;

d) Flare guns and signal pistols;

dd) Improvised firearms, spearguns;

e) Slingshots;

g) Laser guns or devices projecting laser beam (except for laser presenters used in teaching or presentation);

h) All types of daggers, swords, spears, pikes, bayonets, halberds, scimitars, knuckles, maces, bows, arrows, crossbows;

i) Items and toys identical to real weapons, namely guns, bombs, mines, grenades, bullets, torpedoes, naval mines, cartridges and items made from cartridges.

2. Tools/equipment designed to stun/knock out or immobilize a subject:

a) Electroshock devices such as stun pistols and stun batons;

b) Tools/equipment used to stun/knock out or slay animals;

c) Chemical or gas canisters used to neutralize or paralyze namely pepper-spray, acid-spray, tear gas and pesticide (except for canister used as antiseptics on aircraft).

3. Sharp or pointy objects that can be used to cause serious injuries:

a) Objects designed to mince, chop or cut such as axes or cleavers;

b) Razors or box cutters;

c) Knives whose blades (handle excluded) exceed 06 cm or total length including handles and blades thereof exceeds 10 cm;

d) Scissors whose blades determined from pivot points thereof exceed 06 cm or total length including handles and blades thereof exceeds 10 cm;

dd) Other sharp or pointy objects that can be used as offensive weapons longer than 10 cm;

e) Camera stands, staffs or umbrella handles with pointy metal tips.

4. Labor tools that can be used to cause serious injuries or pose a threat to aircraft safety:

a) Crowbars, hoes, spades, shovels, tile spades, sickles, chisels, pickaxes,;

b) Drills and drill bits, including handheld drills;

c) Tools whose sharp blades or pointy ends exceed 06 cm and can be used as weapons such as screwdrivers;

d) All types of hammers, wrenches, adjustable wrenches and pliers that are longer than 10 cm;

dd) All types of saws and saw blades including handsaws;

e) Blowtorches;

g) Devices driving nails or screws;

5. Blunt objects or tools that can cause serious injuries if used offensively:

a) Sports clubs such as baseball bats, gold clubs, hockey sticks, billiard cue sticks, ski poles;

b) All types of clubs such as rubber clubs, metal clubs and wooden clubs;

c) Tools or equipment used for martial training (blunt, pointy ends or sharp edges).

6. Explosive or flammable objects or substances that can be used to cause serious injuries or pose a threat to aircraft safety:

a) All types of bullets;

b) Detonators, safety fuses;

c) Objects identical to an explosive ordnance;

d) Mines, grenades or other military explosive devices;

dd) All types of flares such as flares, fireworks, signalling flares and flare powder;

e) Smoke grenades, smoke generators;

g) All types of explosives, gun powders;

h) Gasoline, oil and fuel for lighers, unsafe matches (strike-anywhere matches), objects containing liquid oxygen.

Prohibited items in checked baggage Bamboo Airways

1. Bullets*, unless otherwise accepted by aircraft operators for transport via checked luggage following specific conditions specified in Article 8, Chapter 1, Section 1.1.2 of Technical Instructions For The Safe Transport of Dangerous Goods by Air of International Civil Aviation Organization – Doc9284.

2. All types of detonators, safety fuses.

3. Mines, grenades or other military explosive devices.

4. All types of flares such as flares, fireworks, signalling flares and flare powder.

5. Smoke grenades, smoke generators.

6. All types of explosives, gun powders.

7. Gasoline, oil and fuel for lighers, unsafe matches (strike-anywhere matches), objects containing liquid oxygen.

* Not applicable to souvenirs made from cartridges.

Bamboo Airways flight refund, rescheduling or cancellation policy 

 Economy Saver MaxEconomy SaverEconomy SmartEconomy FlexPremium SmartPremium FlexBusiness SmartBusiness Flex
RefundUnavailableUnavailable350,000 VNĐ 350,000 VNĐ (Exclude Tet holiday 550.000 VNĐ)350,000 VNĐ (Exclude Tet holiday 550.000 VNĐ)350,000 VNĐ (Exclude Tet holiday 550.000 VNĐ)350,000 VNĐ (Exclude Tet holiday 550.000 VNĐ)
Change ticketUnavailable270,000 VNĐ270,000 VNĐFree (Exclude Tet holiday 2700.000 VNĐ)270,000 VNĐFreeFree Free
Change nameUnavailable350,000 VNĐ350,000 VNĐ350,000 VNĐ350,000 VNĐ350,000 VNĐ350,000 VNĐ350,000 VNĐ

 

How to find cheap Bamboo Airways flights

  • Use the cheapest filter and search results by Bamboo Airways at the same time : Vexere allows you to use two filters simultaneously to find the cheapest price corresponding to your preferred airline.
  • Become a loyal customer of VeXeRe to get special offers
  • Choose your flight date at least 2 months in advance to get cheap airfare
  • Follow the promotional program of VeXeRe

 

Introduction about Bamboo Airways

Bamboo Airways is a low-cost airline based in Vietnam and a member of the FLC Group. Bamboo Airways has just started its flight operation in January 2019 for domestic routes to major cities and tourist destinations in Vietnam.

Going forward, Bamboo Airways is serving routes to primary cities in Asia, Europe, and North America. With approximately 46 aircrafts, Bamboo Airways is ready to serve a comfortable flight for Vietnamese people and also foreign tourists.

Flight Attendant Uniform Bamboo Airways

Đồng phục tiếp viên.jpg

Bamboo Airways privilege programs

Bamboo Club

For frequent passengers, the use of Bamboo Airways members is recommended to save more money and get special services. There are four different member levels: Emerald, Gold, Diamond, and First. There are some privileges for the Bamboo Airways member, such as priority services, access to a business class lounge, access to priority line at the boarding gate, and point reward.

Bamboo club - Bamboo Airways - VeXeRe

Bamboo Airways customer support hotline

HOTLINE: 19001166

Bamboo Airways seat class

  • Bamboo Airways economy class seats:

The aircraft used to carry passengers in this class is the A321 NEO, which has a total of 220 seats and a standard length of 44.51m. This type of aircraft has a modern Cabin design, fitted with an air filter and switch to help limit unpleasant odors.
Besides, the cabin also has a very spacious area to create maximum comfort during the flight. The seats are upgraded not only in size but also in material, giving passengers the most comfortable experience. In addition, the exit has also become more spacious than before, the common aisle is convenient and easy to move.

Ghế ngồi hạng phổ thông Bamboo Airways | VeXeRe

  • Meals and drinks on Bamboo Airways economy class flights

The food on board Bamboo Airways economy class is changed according to the season but still ensures full nutrition and suits the taste of diners. The dishes served in Bamboo Airways' economy class are usually pure Vietnamese dishes such as rice, meat, braised fish, vegetable soup, stir-fried vegetables, ... and dessert with fruit juice or filtered water.

Suất ăn hạng phổ thông Bamboo Airways | VeXeRe

  • Airport Service (Ground Service) Economy Class of Bamboo Airways

Like other airlines, Bamboo Airways offers flexible check-in online or check-in at the counter. In addition, with economy flex Bamboo allows to change seats for free.

  • Bamboo Airways special economy class seats

Bamboo Airways' special economy class (Bamboo Premium ticket class) is currently operated by the airline only on Boeing 787-9 Dreamliner aircraft. The seats in this class are designed to be comfortable with many amenities to help passengers experience maximum relaxation during long flights.

- Advanced entertainment screen controlled by touch

- Magazine

Ghế ngồi hạng phổ thông đặc biệt Bamboo Airways | VeXeRe

  • Meals and drinks on Bamboo Airways' special economy class flights

Meals on Bamboo Airways special economy class aircraft will be served more diversely. In addition to traditional Vietnamese rice, Bamboo Airways also serves a number of quick dishes such as noodles, fried pho, sandwiches, snacks, cookies, soft drinks or juices,...

  • Airport service (Ground service) special economy class of Bamboo Airways

+ Priority check-in counters

+ Free seat selection (for Premium Smart)

+ Meals have their own menu

+ Bamboo Club bonus coefficient is up to 1.50

  • Bamboo Airways business class seats

Business class seats will be arranged on Boeing Dreamliner B787 - 9. The seats for this class can recline 180 degrees to form a bed and have a comfortable massage mode exclusively for long flights. with many convenient amenities.
Seats used in business class will be tailored to special standards. Each passenger's seat is spacious and comfortable. In addition, when booking flights of this class, accompanying services such as luggage, dining, entertainment ... have been carefully calculated by experts to meet the maximum needs of passengers in the business cabin.

Ghế ngồi hạng thương gia Bamboo Airways | VeXeRe

  • Meals and drinks on business class flights of Bamboo Airways

As the airline's most advanced ticket class, the menu food on Bamboo Airways' business class aircraft is also more diverse and richer than other ticket classes. In addition to Asian-European dishes prepared by famous chefs, each meal also serves free wine for passengers to request at any time.

  • Airport service (Ground service) business class of Bamboo Airways

At the airport, passengers are also arranged to wait in a VIP room, have a shuttle bus and have priority access in the plane. In addition, passengers who buy tickets for this class can also choose their own seats completely free of charge

Bamboo Airways advance seat selection, business lounge, priority check-in, upgrade travel options

 EconomyPremiumBusiness
 Economy Saver MaxEconomy SaverEconomy SmartEconomy FlexPremium SmartPremium FlexBusiness SmartBusiness Flex
Priority check-inPayPayPayFreePayFreeFreeFree
Business loungePayPayPayPayPayPayFreeFree
Advance seat selectionPayPayPayPayFreeFreeFreeFree
Upgrade travel option (UTo)UnavailableUnavailableUnavailableUnavailable 340,000 VNĐ340,000 VNĐ 340,000 VNĐ340,000 VNĐ

Address, phone number of  Bamboo Airways's ticket office hotline

Hanoi Office
Phone: 024-3233 3233
Email: cto.han@bambooairways.com

  • Trang Tien office

Address: 30 Trang Tien, Hoan Kiem District, Hanoi
Working hours: From 09h00 to 18h00 daily

  • Cau Giay office

Address: 1st Floor, Bamboo Airways Tower, 265 Cau Giay, Dich Vong Ward, Cau Giay District, Hanoi
Working hours: Monday to Saturday: From 08h00 to 18h00

  • Noi Bai airport ticket office

Address: 2nd Floor, Hall A, Terminal T1, Noi Bai International Airport, Phu Minh, Soc Son, Hanoi
Ticket office in Da Nang
Phone: 0963 848 411 

Email: cto.dad@bambooairways.com

  • Hai Chau ticket office

Address: No. 14 Le Dinh Duong, Hai Chau district, Da Nang city

  • Da Nang airport ticket office

2nd floor, gate D4 Domestic Terminal Da Nang Airport, Hai Chau District, Da Nang
Ticket office in Ho Chi Minh City:
Address: 0963 840 549 –

Email: cto.sgn@bambooairways.com
No. 112 Ly Chinh Thang, Ward 8, District 3, Ho Chi Minh City
Ticket office in Con Dao
Address: Group 2, Zone 8, Pham Van Dong Street, Con Dao, Ba Ria Vung Tau Province.

 

Bamboo Airways air fleet

Boeing 787-9 Dreamliner

  • Age: _ _
  • Number of seats: 296
  • Seat class: Economy, Business
  • In-flight entertainment: Available
  • Seat layout: 2-3-2
  • WiFi: Available
  • Seat pitch: 32 inches (Economy), 62 inches (Business)
  • Power socket: Available
  • Legroom: _ _
  • Seat width: _ _
  • Reclining angle: _ _

Seat map

Sơ đồ chỗ ngồi boeing 787 | VeXeRe

Airbus A321

  • Age: 5 years
  • Number of seats: 320
  • Seat class: Economy
  • In-flight entertainment: Unavailable
  • Seat layout: 3-3 
  • WiFi: Not Available
  • Seat pitch: 32 inches (Economy)
  • Power socket: Not Available
  • Legroom: 76cm
  • Seat width: 46cm
  • Reclining angle: 100 degrees

Seat map

Sơ đồ chỗ ngồi airbus A321 | VeXeRe

Check-in requirements for Bamboo Airways

Adult air travel policy

  • You must bring ID card or passport for mandatory check-in requirements
  • Keep your eye on luggages
  • Pay attention to your flight information and check in time
  • Make sure taking right seat on your flight ticket

Children air travel policy

For children travel, they will need original birth certificate and you have to make sure their health ready to join the flight. There must be a flight attendant or a relative over 18 years old accompanying them during the flight.

Infant air travel policy

They must have original birth certificate and there must be their parent accompanying them during the flight.

Pregnant passagers air travel policy

Pregnant women under 32 weeks: Carriage as regular passengers.

Pregnant women from 32 to 36 weeks: confirm their health before the flight using the medical information form provided by the airline, in addition, a medical information form specified by the doctor is required.

Pregnant women over 36 weeks, or birth events within 7 days, or 7 days after giving birth: Refusing to transport to ensure the health of passengers.

Some special cases are required to confirm the health before the flight, including:

Unspecified date of birth or pregnancy, or

  • Have given birth to twins, triplets, or multiples
  • ·There are problems during childbirth
  • Get pregnant by artificial insemination

Pregnant women need to prepare health certification documents within 7 days before the planned flight time. The application is still accepted for the next flight sector in case the passenger does not have any health problems during the journey, meets the condition that the pregnancy is less than 36 weeks from the date of departure.

Pet air travel policy

Prepare necessary documents related to the transportation of pet animals such as export, import and transit permits, quarantine certificates, and vaccination certificates.

Pets need to be kept in a cage with a waterproof bottom, equipped with a protective lock and constructed for safe transport to prevent the pet from escaping.

Prepare enough food and water for pet animals during transportation, ensure that they can be fed, drank or exercised in case of need.

 

Search Bamboo Airways flight ticket for Tet 2023

Cheapest Bamboo Airways airfares for Lunar New Year 2023

Bamboo Airways flight tickets for Tet 2023 are available right now. Book your flight tickets early to get the best price.
Enter your departure location to see the cheapest airfare.

 

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Note

  • Airfares include all taxes and fees for 1 adult
  • Airfare can be changed depending on booking time and selected seat class

Most updated Bamboo Airways flight prices and schedules of Chinese New Year 2023

VeXeRe always updates flight ticket prices for Tet 2023 to help you get cheap flight deals. Vietnam Airlines, Vietjet Air, Bamboo Airways, Vietravel Airlines, Pacific Airlines... sale opened for Tet 2023. Flight schedule for Tet 2023 is continuously updated at VeXeRe.com.

When is the cheapest day to book Bamboo Airways flights for Tet 2023 

You should find flights right as soon as Tet 2023 holiday schedule for low cost flights or book flight 4 months in advance. The earlier you search for flight tickets, the cheaper the airfare will be. Don't let sold-out or high fares affect your trip. On VeXeRe.com homepage, we list the prices of all days in the coming months for you to easily find cheap flight tickets for Tet 2023. 

When will Bamboo Airways allow to book flight tickets for Tet 2023?

Domestic airlines (Vietnam Airlines, Vietjet Air, Bamboo Airways, Vietravel Airlines, Pacific Airlines) from Ho Chi Minh City to Hanoi will be sold in 3 phases. Phase 1 is from mid-September to October, phase 2 is in October and November, the last phase of the remaining months to Tet holiday. The closer to Tet holiday, the more expensive the ticket price. It's better to find flight tickets from the 1st and 2nd phase to buy cheap airfares.

 

Vexere had flights and bus tickets from Bamboo Airways with great offers.

Online check-in is also available for Bamboo Airways flights. Please follow the steps below.

Step 1: Go to Bamboo Airways web check-in page
Step 2: Enter your booking code, or other booking details, as instructed
Step 3: Complete your check-in details
Step 4: Save and/or print your boarding pass

You don't need to test COVID-19 and quarantine on Bamboo Airways flight?

Specific information below:

Flight conditions

  • For passengers residing/staying in areas with level 4 epidemics, blockade areas or flying from areas with level 4 epidemics, blockade areas, passengers need to test negative for Covid-19 according to RT-PCR method; or a valid antigen rapid test within 72 hours from the time of sampling before the flight departure.
  • For passengers who do not fall under the above circumstances, passengers can take the flight without having to test negative for Covid 19 or have a certificate of recovery. This regulation applies to both adult and children passengers.

Quarantine regulations
  • Passengers self-isolate, monitor their health at home and residence and limit contact with those around them;
  • Do not participate in crowded activities within 7-14 days from the date of returning to the locality;
  • Covid-19 testing (as instructed by the local health department) for passengers returning from provinces with a high number of Covid-19 cases. 

Health declaration
Passengers traveling on domestic routes are not required to make health declaration as of April 30th, 2022. 

Look Up Epidemic Level Information
Situation update of Covid-19 epidemic level in provinces and cities of Vietnam.

(Updated according to Decision No. 2213/BYT-DP dated April 29th, 2022)

Flight time change policy and fee for flights may depend on your ticket type, departure time and destination. Please confirm specific policies with Bamboo Airways before booking.

Frequently asked questions about Bamboo Airways

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