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Bamboo Airways online check in
How to check in online for Bamboo Airways flight
Online check-in is also available for Bamboo Airways flights. Please follow the steps below.
Step 1: Go to Bamboo Airways web check-in page
Step 2: Enter your booking code, or other booking details, as instructed
Step 3: Complete your check-in details
Step 4: Save and/or print your boarding pass
Bamboo Airways online check in time
Vietnam domestic flights | International flights | |
---|---|---|
Opening time (before estimated time of departure) | 24 hours | 24 hours |
Closing time (before estimated time of departure) | 40 minutes | 40 minutes |
Domestic airports accept check in online Bamboo Airways
- Noi Bai International Airport - Ha Noi
- Tan Son Nhat International Airport - Ho Chi Minh City
- Da Nang International Airport - Da Nang
Bamboo Airways hand baggage and checked baggage policy
Bamboo Airways weight, dimension standards of hand baggage and checked baggage
Flight Route | Seat Class | Cabin Baggage | Check-in Baggage |
---|---|---|---|
All routes | Economy | Up to 7 kg (Dimensions: 56 x 36 x 23 cm) | Available upon purchase: 15 kg / 20 kg / 25 kg / 30 kg / 35 kg / 40 kg |
Premium economy | _ | _ | |
Business Class | 02 packages x 07kg (Dimension 56 x 36 x 23cm) | Available upon purchase: 15 kg / 20 kg / 25 kg / 30 kg / 35 kg / 40 kg |
Prepaid checked baggage fee Bamboo Airways
Weight | Price | VAT 8% |
---|---|---|
5kg | 70,000 | 75600 |
10kg | 120,000 | 129600 |
15kg | 155,000 | 167400 |
20kg | 180,000 | 194400 |
25kg | 230,000 | 248400 |
30kg | 330,000 | 356400 |
35kg | 380,000 | 410400 |
40kg | 430,000 | 464400 |
Note: *For prepaid baggage only
How to buy excess baggage Bamboo Airways
Buy checked baggage when booking flights at online travel agents for example VeXeRe
If you have purchased a ticket and want to order more checked baggage, you can contact us through:
- Email: support@vexere.com
- Hotline: 19006484
- Facebook VeXeRe
Lost & found baggage claim policy Bamboo Airways
If you do not receive your baggage, or if your baggage is damaged or lost, please contact the Bamboo Airways ground service immediately.
STT | Locations | Airport name | Airport code | Terminal | Phone number | Email address |
1 | Ha Noi | Noi Bai | HAN | Domestic Arrival | 0243.584.4182 | lostandfound@hgs.vn |
2 | Ho Chi Minh | Tan Son Nhat | SGN | Domestic Arrival | 776614063 | lostandfound-qh@sags.vn |
3 | Da Nang | Da Nang | DAD | Domestic Arrival | 911299506 | lostandfound-dad@sags.vn |
4 | Quang Ninh | Van Don | CXR | Domestic Arrival | 868434886 | lostandfound-cxr@sags.vn |
5 | Hai Phong | Cat Bi | BMV | Domestic Arrival | 038 7356051, 086 9393439 | bmvthuongvu@gmail.com |
6 | Nghe An | Vinh | DLI | Domestic Arrival | 868547933 | lnflienkhuong@gmail.com |
7 | Thua Thien Hue | Phu Bai | HPH | Domestic Arrival | 086 8547955 | hphstation@bambooairways.com |
Cam Ranh | Domestic Arrival | lostandfoundcatbi@gmail.com | ||||
8 | Khanh Hoa | Lien Khuong | HUI | Domestic Arrival | 769503626 | pvhkhui@gmail.com |
9 | Lam Dong | Phu Cat | PQC | Domestic Arrival | 2633843373 | lostandfound.pqia@gmail.com |
10 | Binh Dinh | Can Tho | PXU | Domestic Arrival | 866616077 | pxustation@bambooairways.com, |
Phu Quoc | Domestic Arrival | pvhkpxu@gmail.com | ||||
11 | Can Tho | Dien Bien Phu | TBB | Domestic Arrival | 939224928 | doipvhktbb@gmail.com |
12 | Kien Giang | Tho Xuan | THD | Domestic Arrival | 963975644 | lostandfound@thdairport.vn; thdstation@bambooairways.com |
14 | Thanh Hoa | Chu Lai | VCA | Domestic Arrival | 969615063, 866858536 | Lnf@canthoairport.com |
15 | Quang Binh | Tuy Hoa | VCL | Domestic Arrival | 865555180 | vclstation@bambooairways.com |
Pleiku | Domestic Arrival | pvhkchulai@gmail.com | ||||
16 | Quang Nam | Buon Ma Thuot | VDH | Domestic Arrival | 976241105 | Vdhstation@bambooairways.com |
17 | Phu Yen | VDO | Domestic Arrival | 986375544 | vdia.dvng@sungroup.com.vn | |
18 | Gia Lai | VII | Domestic Arrival | 866575586 | viistation@bambooairways.com | |
Dak Lak | Domestic Arrival | 886536679 | bmvthuongvu@gmail.com |
Bamboo Airways restricted baggage
Prohibited items in hand baggage Bamboo Airways
1. Weapons or tools designed to cause harm or pose a threat to human lives, or items mistaken as weapons:
a) Pistols, rifles, sub-machine guns, shotguns, hunting rifles and other guns with similar functions and uses;
b) Gun components;
c) Guns utilizing compressed air in the form of pistols, rifles and guns firing pellets, paintballs, plastic bullets;
d) Flare guns and signal pistols;
dd) Improvised firearms, spearguns;
e) Slingshots;
g) Laser guns or devices projecting laser beam (except for laser presenters used in teaching or presentation);
h) All types of daggers, swords, spears, pikes, bayonets, halberds, scimitars, knuckles, maces, bows, arrows, crossbows;
i) Items and toys identical to real weapons, namely guns, bombs, mines, grenades, bullets, torpedoes, naval mines, cartridges and items made from cartridges.
2. Tools/equipment designed to stun/knock out or immobilize a subject:
a) Electroshock devices such as stun pistols and stun batons;
b) Tools/equipment used to stun/knock out or slay animals;
c) Chemical or gas canisters used to neutralize or paralyze namely pepper-spray, acid-spray, tear gas and pesticide (except for canister used as antiseptics on aircraft).
3. Sharp or pointy objects that can be used to cause serious injuries:
a) Objects designed to mince, chop or cut such as axes or cleavers;
b) Razors or box cutters;
c) Knives whose blades (handle excluded) exceed 06 cm or total length including handles and blades thereof exceeds 10 cm;
d) Scissors whose blades determined from pivot points thereof exceed 06 cm or total length including handles and blades thereof exceeds 10 cm;
dd) Other sharp or pointy objects that can be used as offensive weapons longer than 10 cm;
e) Camera stands, staffs or umbrella handles with pointy metal tips.
4. Labor tools that can be used to cause serious injuries or pose a threat to aircraft safety:
a) Crowbars, hoes, spades, shovels, tile spades, sickles, chisels, pickaxes,;
b) Drills and drill bits, including handheld drills;
c) Tools whose sharp blades or pointy ends exceed 06 cm and can be used as weapons such as screwdrivers;
d) All types of hammers, wrenches, adjustable wrenches and pliers that are longer than 10 cm;
dd) All types of saws and saw blades including handsaws;
e) Blowtorches;
g) Devices driving nails or screws;
5. Blunt objects or tools that can cause serious injuries if used offensively:
a) Sports clubs such as baseball bats, gold clubs, hockey sticks, billiard cue sticks, ski poles;
b) All types of clubs such as rubber clubs, metal clubs and wooden clubs;
c) Tools or equipment used for martial training (blunt, pointy ends or sharp edges).
6. Explosive or flammable objects or substances that can be used to cause serious injuries or pose a threat to aircraft safety:
a) All types of bullets;
b) Detonators, safety fuses;
c) Objects identical to an explosive ordnance;
d) Mines, grenades or other military explosive devices;
dd) All types of flares such as flares, fireworks, signalling flares and flare powder;
e) Smoke grenades, smoke generators;
g) All types of explosives, gun powders;
h) Gasoline, oil and fuel for lighers, unsafe matches (strike-anywhere matches), objects containing liquid oxygen.
Prohibited items in checked baggage Bamboo Airways
1. Bullets*, unless otherwise accepted by aircraft operators for transport via checked luggage following specific conditions specified in Article 8, Chapter 1, Section 1.1.2 of Technical Instructions For The Safe Transport of Dangerous Goods by Air of International Civil Aviation Organization – Doc9284.
2. All types of detonators, safety fuses.
3. Mines, grenades or other military explosive devices.
4. All types of flares such as flares, fireworks, signalling flares and flare powder.
5. Smoke grenades, smoke generators.
6. All types of explosives, gun powders.
7. Gasoline, oil and fuel for lighers, unsafe matches (strike-anywhere matches), objects containing liquid oxygen.
* Not applicable to souvenirs made from cartridges.
Bamboo Airways flight refund, rescheduling or cancellation policy
Economy Saver Max | Economy Saver | Economy Smart | Economy Flex | Premium Smart | Premium Flex | Business Smart | Business Flex | |
---|---|---|---|---|---|---|---|---|
Refund | Unavailable | Unavailable | 350,000 VNĐ | 350,000 VNĐ (Exclude Tet holiday 550.000 VNĐ) | 350,000 VNĐ (Exclude Tet holiday 550.000 VNĐ) | 350,000 VNĐ (Exclude Tet holiday 550.000 VNĐ) | 350,000 VNĐ (Exclude Tet holiday 550.000 VNĐ) | |
Change ticket | Unavailable | 270,000 VNĐ | 270,000 VNĐ | Free (Exclude Tet holiday 2700.000 VNĐ) | 270,000 VNĐ | Free | Free | Free |
Change name | Unavailable | 350,000 VNĐ | 350,000 VNĐ | 350,000 VNĐ | 350,000 VNĐ | 350,000 VNĐ | 350,000 VNĐ | 350,000 VNĐ |
How to find cheap Bamboo Airways flights
- Use the cheapest filter and search results by Bamboo Airways at the same time : Vexere allows you to use two filters simultaneously to find the cheapest price corresponding to your preferred airline.
- Become a loyal customer of VeXeRe to get special offers
- Choose your flight date at least 2 months in advance to get cheap airfare
- Follow the promotional program of VeXeRe
Introduction about Bamboo Airways
Bamboo Airways is a low-cost airline based in Vietnam and a member of the FLC Group. Bamboo Airways has just started its flight operation in January 2019 for domestic routes to major cities and tourist destinations in Vietnam.
Going forward, Bamboo Airways is serving routes to primary cities in Asia, Europe, and North America. With approximately 46 aircrafts, Bamboo Airways is ready to serve a comfortable flight for Vietnamese people and also foreign tourists.
Flight Attendant Uniform Bamboo Airways
Bamboo Airways privilege programs
Bamboo Club
For frequent passengers, the use of Bamboo Airways members is recommended to save more money and get special services. There are four different member levels: Emerald, Gold, Diamond, and First. There are some privileges for the Bamboo Airways member, such as priority services, access to a business class lounge, access to priority line at the boarding gate, and point reward.
Bamboo Airways customer support hotline
HOTLINE: 19001166
Bamboo Airways seat class
- Bamboo Airways economy class seats:
The aircraft used to carry passengers in this class is the A321 NEO, which has a total of 220 seats and a standard length of 44.51m. This type of aircraft has a modern Cabin design, fitted with an air filter and switch to help limit unpleasant odors.
Besides, the cabin also has a very spacious area to create maximum comfort during the flight. The seats are upgraded not only in size but also in material, giving passengers the most comfortable experience. In addition, the exit has also become more spacious than before, the common aisle is convenient and easy to move.
- Meals and drinks on Bamboo Airways economy class flights
The food on board Bamboo Airways economy class is changed according to the season but still ensures full nutrition and suits the taste of diners. The dishes served in Bamboo Airways' economy class are usually pure Vietnamese dishes such as rice, meat, braised fish, vegetable soup, stir-fried vegetables, ... and dessert with fruit juice or filtered water.
- Airport Service (Ground Service) Economy Class of Bamboo Airways
Like other airlines, Bamboo Airways offers flexible check-in online or check-in at the counter. In addition, with economy flex Bamboo allows to change seats for free.
- Bamboo Airways special economy class seats
Bamboo Airways' special economy class (Bamboo Premium ticket class) is currently operated by the airline only on Boeing 787-9 Dreamliner aircraft. The seats in this class are designed to be comfortable with many amenities to help passengers experience maximum relaxation during long flights.
- Advanced entertainment screen controlled by touch
- Magazine
- Meals and drinks on Bamboo Airways' special economy class flights
Meals on Bamboo Airways special economy class aircraft will be served more diversely. In addition to traditional Vietnamese rice, Bamboo Airways also serves a number of quick dishes such as noodles, fried pho, sandwiches, snacks, cookies, soft drinks or juices,...
- Airport service (Ground service) special economy class of Bamboo Airways
+ Priority check-in counters
+ Free seat selection (for Premium Smart)
+ Meals have their own menu
+ Bamboo Club bonus coefficient is up to 1.50
- Bamboo Airways business class seats
Business class seats will be arranged on Boeing Dreamliner B787 - 9. The seats for this class can recline 180 degrees to form a bed and have a comfortable massage mode exclusively for long flights. with many convenient amenities.
Seats used in business class will be tailored to special standards. Each passenger's seat is spacious and comfortable. In addition, when booking flights of this class, accompanying services such as luggage, dining, entertainment ... have been carefully calculated by experts to meet the maximum needs of passengers in the business cabin.
- Meals and drinks on business class flights of Bamboo Airways
As the airline's most advanced ticket class, the menu food on Bamboo Airways' business class aircraft is also more diverse and richer than other ticket classes. In addition to Asian-European dishes prepared by famous chefs, each meal also serves free wine for passengers to request at any time.
- Airport service (Ground service) business class of Bamboo Airways
At the airport, passengers are also arranged to wait in a VIP room, have a shuttle bus and have priority access in the plane. In addition, passengers who buy tickets for this class can also choose their own seats completely free of charge
Bamboo Airways advance seat selection, business lounge, priority check-in, upgrade travel options
Economy Premium Business Economy Saver Max Economy Saver Economy Smart Economy Flex Premium Smart Premium Flex Business Smart Business Flex Priority check-in Pay Pay Pay Free Pay Free Free Free Business lounge Pay Pay Pay Pay Pay Pay Free Free Advance seat selection Pay Pay Pay Pay Free Free Free Free Upgrade travel option (UTo) Unavailable Unavailable Unavailable Unavailable 340,000 VNĐ 340,000 VNĐ 340,000 VNĐ 340,000 VNĐ
Address, phone number of Bamboo Airways's ticket office hotline
Hanoi Office
Phone: 024-3233 3233
Email: cto.han@bambooairways.com
- Trang Tien office
Address: 30 Trang Tien, Hoan Kiem District, Hanoi
Working hours: From 09h00 to 18h00 daily
- Cau Giay office
Address: 1st Floor, Bamboo Airways Tower, 265 Cau Giay, Dich Vong Ward, Cau Giay District, Hanoi
Working hours: Monday to Saturday: From 08h00 to 18h00
- Noi Bai airport ticket office
Address: 2nd Floor, Hall A, Terminal T1, Noi Bai International Airport, Phu Minh, Soc Son, Hanoi
Ticket office in Da Nang
Phone: 0963 848 411
Email: cto.dad@bambooairways.com
- Hai Chau ticket office
Address: No. 14 Le Dinh Duong, Hai Chau district, Da Nang city
- Da Nang airport ticket office
2nd floor, gate D4 Domestic Terminal Da Nang Airport, Hai Chau District, Da Nang
Ticket office in Ho Chi Minh City:
Address: 0963 840 549 –
Email: cto.sgn@bambooairways.com
No. 112 Ly Chinh Thang, Ward 8, District 3, Ho Chi Minh City
Ticket office in Con Dao
Address: Group 2, Zone 8, Pham Van Dong Street, Con Dao, Ba Ria Vung Tau Province.
Bamboo Airways air fleet
Boeing 787-9 Dreamliner
- Age: _ _
- Number of seats: 296
- Seat class: Economy, Business
- In-flight entertainment: Available
- Seat layout: 2-3-2
- WiFi: Available
- Seat pitch: 32 inches (Economy), 62 inches (Business)
- Power socket: Available
- Legroom: _ _
- Seat width: _ _
- Reclining angle: _ _
Seat map
Airbus A321
- Age: 5 years
- Number of seats: 320
- Seat class: Economy
- In-flight entertainment: Unavailable
- Seat layout: 3-3
- WiFi: Not Available
- Seat pitch: 32 inches (Economy)
- Power socket: Not Available
- Legroom: 76cm
- Seat width: 46cm
- Reclining angle: 100 degrees
Seat map
Check-in requirements for Bamboo Airways
Adult air travel policy
- You must bring ID card or passport for mandatory check-in requirements
- Keep your eye on luggages
- Pay attention to your flight information and check in time
- Make sure taking right seat on your flight ticket
Children air travel policy
For children travel, they will need original birth certificate and you have to make sure their health ready to join the flight. There must be a flight attendant or a relative over 18 years old accompanying them during the flight.
Infant air travel policy
They must have original birth certificate and there must be their parent accompanying them during the flight.
Pregnant passagers air travel policy
Pregnant women under 32 weeks: Carriage as regular passengers.
Pregnant women from 32 to 36 weeks: confirm their health before the flight using the medical information form provided by the airline, in addition, a medical information form specified by the doctor is required.
Pregnant women over 36 weeks, or birth events within 7 days, or 7 days after giving birth: Refusing to transport to ensure the health of passengers.
Some special cases are required to confirm the health before the flight, including:
Unspecified date of birth or pregnancy, or
- Have given birth to twins, triplets, or multiples
- ·There are problems during childbirth
- Get pregnant by artificial insemination
Pregnant women need to prepare health certification documents within 7 days before the planned flight time. The application is still accepted for the next flight sector in case the passenger does not have any health problems during the journey, meets the condition that the pregnancy is less than 36 weeks from the date of departure.
Pet air travel policy
Prepare necessary documents related to the transportation of pet animals such as export, import and transit permits, quarantine certificates, and vaccination certificates.
Pets need to be kept in a cage with a waterproof bottom, equipped with a protective lock and constructed for safe transport to prevent the pet from escaping.
Prepare enough food and water for pet animals during transportation, ensure that they can be fed, drank or exercised in case of need.
Search Bamboo Airways flight ticket for Tet 2023
Cheapest Bamboo Airways airfares for Lunar New Year 2023
Bamboo Airways flight tickets for Tet 2023 are available right now. Book your flight tickets early to get the best price.
Enter your departure location to see the cheapest airfare.
Tet days (Lunar Calendar) | The cheapest price | Airlines | |
---|---|---|---|
25/12 1:25 | 3.705.600 VND | VietJet Air | |
26/12 15:20 | 3.705.600 VND | VietJet Air | |
27/12 22:10 | 3.392.400 VND | VietJet Air | |
28/12 1:25 | 3.392.400 VND | VietJet Air | |
29/12 18:00 | 3.122.400 VND | VietJet Air |
Note
- Airfares include all taxes and fees for 1 adult
- Airfare can be changed depending on booking time and selected seat class
Most updated Bamboo Airways flight prices and schedules of Chinese New Year 2023
VeXeRe always updates flight ticket prices for Tet 2023 to help you get cheap flight deals. Vietnam Airlines, Vietjet Air, Bamboo Airways, Vietravel Airlines, Pacific Airlines... sale opened for Tet 2023. Flight schedule for Tet 2023 is continuously updated at VeXeRe.com.
When is the cheapest day to book Bamboo Airways flights for Tet 2023
You should find flights right as soon as Tet 2023 holiday schedule for low cost flights or book flight 4 months in advance. The earlier you search for flight tickets, the cheaper the airfare will be. Don't let sold-out or high fares affect your trip. On VeXeRe.com homepage, we list the prices of all days in the coming months for you to easily find cheap flight tickets for Tet 2023.
When will Bamboo Airways allow to book flight tickets for Tet 2023?
Domestic airlines (Vietnam Airlines, Vietjet Air, Bamboo Airways, Vietravel Airlines, Pacific Airlines) from Ho Chi Minh City to Hanoi will be sold in 3 phases. Phase 1 is from mid-September to October, phase 2 is in October and November, the last phase of the remaining months to Tet holiday. The closer to Tet holiday, the more expensive the ticket price. It's better to find flight tickets from the 1st and 2nd phase to buy cheap airfares.
Does Vexere have Bamboo Airways flight tickets this Lunar new year?
Vexere had flights and bus tickets from Bamboo Airways with great offers.
How to check in online Bamboo Airways?
Online check-in is also available for Bamboo Airways flights. Please follow the steps below.
Step 1: Go to Bamboo Airways web check-in page
Step 2: Enter your booking code, or other booking details, as instructed
Step 3: Complete your check-in details
Step 4: Save and/or print your boarding pass
Do I need to test COVID-19 and quarantine on Bamboo Airways flight?
You don't need to test COVID-19 and quarantine on Bamboo Airways flight?
Specific information below:
Flight conditions
- For passengers residing/staying in areas with level 4 epidemics, blockade areas or flying from areas with level 4 epidemics, blockade areas, passengers need to test negative for Covid-19 according to RT-PCR method; or a valid antigen rapid test within 72 hours from the time of sampling before the flight departure.
- For passengers who do not fall under the above circumstances, passengers can take the flight without having to test negative for Covid 19 or have a certificate of recovery. This regulation applies to both adult and children passengers.
Quarantine regulations
• Passengers self-isolate, monitor their health at home and residence and limit contact with those around them;
• Do not participate in crowded activities within 7-14 days from the date of returning to the locality;
• Covid-19 testing (as instructed by the local health department) for passengers returning from provinces with a high number of Covid-19 cases.
Health declaration
Passengers traveling on domestic routes are not required to make health declaration as of April 30th, 2022.
Look Up Epidemic Level Information
Situation update of Covid-19 epidemic level in provinces and cities of Vietnam.
(Updated according to Decision No. 2213/BYT-DP dated April 29th, 2022)
Can I change flight date, time on Bamboo Airways flight?
Flight time change policy and fee for flights may depend on your ticket type, departure time and destination. Please confirm specific policies with Bamboo Airways before booking.
Frequently asked questions about Bamboo Airways
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Popular destinations of Bamboo Airways
- Cheap Bamboo Airways flight tickets to Ha Noi
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Popular flight routes of Bamboo Airways
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