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Thu, 13/06/2024

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1 Passenger

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Seat Class

Economy

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Logo Vietnam Airlines | VeXeRe

Vietnam Airlines online check in

How to check in online for Vietnam Airlines flight

Online check-in is also available for Vietnam Airlines flights. Please follow the steps below.

Step 1: Go to Vietnam Airlines web check-in page
Step 2: Enter your booking code, or other booking details, as instructed
Step 3: Complete your check-in details
Step 4: Save and/or print your boarding pass

Vietnam Airlines online check in time

 Vietnam domestic flightsInternational flights

Opening time

(before estimated time of departure)

24 hours24 hours

Closing time

(before estimated time of departure)

60 minutes60 minutes

Domestic airports accept check in online Vietnam Airlines

Cam Ranh International Airport - Nha Trang
Can Tho International Airport - Can Tho
Cat Bi International Airport - Hai Phong
Chu Lai International Airport - Quang Nam
Con Dao International Airport - Ba Ria-Vung Tau
Da Nang International Airport - Da Nang
Dien Bien International Airport - Dien Bien
Noi Bai International Airport - Ha Noi
Lien Khuong Airport - Da Lat
Phu Quoc International Airport - Kien Giang
Phu Cat Airport - Quy Nhon - Binh Dinh
Tan Son Nhat International Airport - Ho Chi Minh City
Tho Xuan Airport - Thanh Hoa
Van Don International Airport - Quang Ninh
Vinh International Airport - Nghe An

Vietnam Airlines hand baggage and checked baggage policy

Vietnam Airlines weight, dimension standards of hand baggage and checked baggage 

Flight RouteSeat ClassCabin BaggageCheck-in Baggage
All routesEconomy 12kg/26lb including 01 package 115cm (56cm x 36cm x 23cm) and 01 extra (40cm x 30cm x 15cm)23 kg/158cm/62in
Premium economy18kg/40lb including 02 packages 115cm (56cm x 36cm x 23cm) and 01 extra (40cm x 30cm x 15cm).23 kg/158cm/62in
Business Class18kg/40lb including 02 packages 115cm (56cm x 36cm x 23cm) and 01 extra (40cm x 30cm x 15cm).32 kg/158cm/62in

Prepaid checked baggage fee Vietnam Airlines

WeightPriceVAT 8%
10kg (22lb) 150.000 - 170.000162,000 - 183,600
23kg (50lb)250.000 - 280.000270,000 - 302,400

Note: *For prepaid baggage only

How to buy excess baggage Vietnam Airlines

Buy checked baggage when booking flights at online travel agents for example VeXeRe

If you have purchased a ticket and want to order more checked baggage, you can contact us through:

Lost & found baggage claim policy Vietnam Airlines

If you do not receive your baggage, or if your baggage is damaged or lost, please contact the Vietnam Airlines ground service immediately.

STTLocationsAirport nameAirport codeTerminalPhone numberEmail address
1HanoiNoi BaiHANDomestic Arrival
  •  (84-28) 35.47.04.15
  • (84-28) 38.44.63.366
2Ho Chi Minh CityTan Son NhatSGNDomestic Arrival
  • (84-24) 38.84.00.08
  • (84-24) 38.84.34.17
3Da NangDa NangDADDomestic Arrival
  • (84) 965.140.022
  • (84) 972.252.739

Vietnam Airlines restricted baggage

Prohibited items in hand baggage Vietnam Airlines

1. Weapons or tools designed to cause harm or pose a threat to human lives, or items mistaken as weapons:

a) Pistols, rifles, sub-machine guns, shotguns, hunting rifles and other guns with similar functions and uses;

b) Gun components;

c) Guns utilizing compressed air in the form of pistols, rifles and guns firing pellets, paintballs, plastic bullets;

d) Flare guns and signal pistols;

dd) Improvised firearms, spearguns;

e) Slingshots;

g) Laser guns or devices projecting laser beam (except for laser presenters used in teaching or presentation);

h) All types of daggers, swords, spears, pikes, bayonets, halberds, scimitars, knuckles, maces, bows, arrows, crossbows;

i) Items and toys identical to real weapons, namely guns, bombs, mines, grenades, bullets, torpedoes, naval mines, cartridges and items made from cartridges.

2. Tools/equipment designed to stun/knock out or immobilize a subject:

a) Electroshock devices such as stun pistols and stun batons;

b) Tools/equipment used to stun/knock out or slay animals;

c) Chemical or gas canisters used to neutralize or paralyze namely pepper-spray, acid-spray, tear gas and pesticide (except for canister used as antiseptics on aircraft).

3. Sharp or pointy objects that can be used to cause serious injuries:

a) Objects designed to mince, chop or cut such as axes or cleavers;

b) Razors or box cutters;

c) Knives whose blades (handle excluded) exceed 06 cm or total length including handles and blades thereof exceeds 10 cm;

d) Scissors whose blades determined from pivot points thereof exceed 06 cm or total length including handles and blades thereof exceeds 10 cm;

dd) Other sharp or pointy objects that can be used as offensive weapons longer than 10 cm;

e) Camera stands, staffs or umbrella handles with pointy metal tips.

4. Labor tools that can be used to cause serious injuries or pose a threat to aircraft safety:

a) Crowbars, hoes, spades, shovels, tile spades, sickles, chisels, pickaxes,;

b) Drills and drill bits, including handheld drills;

c) Tools whose sharp blades or pointy ends exceed 06 cm and can be used as weapons such as screwdrivers;

d) All types of hammers, wrenches, adjustable wrenches and pliers that are longer than 10 cm;

dd) All types of saws and saw blades including handsaws;

e) Blowtorches;

g) Devices driving nails or screws;

5. Blunt objects or tools that can cause serious injuries if used offensively:

a) Sports clubs such as baseball bats, gold clubs, hockey sticks, billiard cue sticks, ski poles;

b) All types of clubs such as rubber clubs, metal clubs and wooden clubs;

c) Tools or equipment used for martial training (blunt, pointy ends or sharp edges).

6. Explosive or flammable objects or substances that can be used to cause serious injuries or pose a threat to aircraft safety:

a) All types of bullets;

b) Detonators, safety fuses;

c) Objects identical to an explosive ordnance;

d) Mines, grenades or other military explosive devices;

dd) All types of flares such as flares, fireworks, signalling flares and flare powder;

e) Smoke grenades, smoke generators;

g) All types of explosives, gun powders;

h) Gasoline, oil and fuel for lighers, unsafe matches (strike-anywhere matches), objects containing liquid oxygen.

Prohibited items in checked baggage Vietnam Airlines

1. Bullets*, unless otherwise accepted by aircraft operators for transport via checked luggage following specific conditions specified in Article 8, Chapter 1, Section 1.1.2 of Technical Instructions For The Safe Transport of Dangerous Goods by Air of International Civil Aviation Organization – Doc9284.

2. All types of detonators, safety fuses.

3. Mines, grenades or other military explosive devices.

4. All types of flares such as flares, fireworks, signalling flares and flare powder.

5. Smoke grenades, smoke generators.

6. All types of explosives, gun powders.

7. Gasoline, oil and fuel for lighers, unsafe matches (strike-anywhere matches), objects containing liquid oxygen.

* Not applicable to souvenirs made from cartridges.

Vietnam Airlines flight refund, rescheduling or cancellation policy 

 Economy (Saver Max)Economy (Saver)Economy (Standard)Economy (Flex)Deluxe Economy (Standard)Deluxe Economy (Flex)Business (Standard)Business (Flex)
RefundUnavailable500.000 VNĐ500.000 VNĐ500.000 VNĐ500.000 VNĐ500.000 VNĐ500.000 VNĐ500.000 VNĐ
Change ticketUnavailable360.000 VNĐFree
(Exclude Tet holiday 360.000 VNĐ)
Free
(Exclude Tet holiday 360.000 VNĐ)
360.000 VNĐFree360.000 VNĐFree
Change nameUnavailable


 
UnavailableUnavailableUnavailableUnavailableUnavailableUnavailableUnavailable

 

How to find cheap Vietnam Airlines flights

  • Use the cheapest filter and search results by Vietnam Airlines at the same time : Vexere allows you to use two filters simultaneously to find the cheapest price corresponding to your preferred airline.
  • Become a loyal customer of VeXeRe to get special offers
  • Choose your flight date at least 2 months in advance to get cheap airfare
  • Follow the promotional program of VeXeRe

 

Introduction about Vietnam Airlines

As a world-class airline, Vietnam Airlines owns the latest models of high-standard Boeing and Airbus aircraft. Part of SkyTeam, the global airline alliance, Vietnam Airlines has been awarded the IATA Operational Safety Audit (IOSA) and the SkyTrax 4-Star Airlines certificate. With three seat classes, Vietnam Airlines is ready to take its passengers to 21 domestic and 28 international destinations.

Flight Attendant Uniform Vietnam Airlines

Đồng phục tiếp viên và phi công Vietnam Airlines | VeXeRe

Vietnam Airlines privilege programs

Lotusmiles
The frequent flyer program offered by Vietnam Airlines, Lotusmiles, allows its members to enjoy their earned miles and flights on special treatments. Miles can be earned by flying with Vietnam Airlines or other airline partners within the SkyTeam alliance. Lotusmiles is divided into such tiers as Platinum, Gold, Titanium, and Silver. To become a Lotusmiles member, passengers just need to register through Vietnam Airline’s official website. Any passenger aged 2 years and above will be listed and provided with a permanent membership number.

Bông sen vàng - Vietnam Airlines | VeXeRe

Vietnam Airlines customer support hotline

HOTLINE: 1900 4798

Vietnam Airlines seat class

Economy Class

Utilities of Vietnam Airlines economy ticket class

The seats in Economy Class have a standard backrest, and the distance between the two rows of seats is also reasonably designed so that passengers can easily move. The seats of Vietnam Airlines' economy class are designed to be more spacious than those of the same class of Vietjet or Pacific Airlines.

Ghế ngồi hạng phổ thông Vietnam Airlines | VeXeRe

Meals and drinks on Vietnam Airlines economy ticket class

If the flight lasts more than 90 minutes, passengers will be served drinks such as juices, soft drinks, tea, coffee, beer, spirits, wine,...or a light meal.

With a flight lasting more than 2 hours, you will be served a hot and hearty meal and can choose from Asian or European dishes, or you can make other requests (if any) at least 24 hours before flight departure.

Suất ăn hạng phổ thông Vietnam Airlines | VeXeRe

Airport Service (Ground Service) Economy Class of Vietnam Airlines

Like other airlines, Vietnam Airlines offers flexible online check-in or check-in at the counter, with standard airport lounges.

Premium Economy Class

Utilities of special economy class seats of Vietnam Airlines:

Each seat is equipped with a small TV screen for your convenience. This will be a perfect option for travelers who want to experience the special economy ticket of Vietnam Airlines.

Ghế ngồi hạng phổ thông đặc biệt Vietnam Airlines | VeXeRe

Meals and drinks on Vietnam Airlines special economy class flights

If the flight lasts more than 90 minutes, passengers will be served drinks such as juices, soft drinks, tea, coffee, beer, spirits, wine,...or a light meal.

With a flight lasting more than 2 hours, you will be served a hot and hearty meal and can choose from Asian or European dishes, or you can make other requests (if any) at least 24 hours before flight departure.

Suất ăn hạng phổ thông đặc biệt Vietnam Airlines | VeXeRe

Airport service (Ground service) special economy class of Vietnam Airlines

  1. Priority at check-in counters
  2. Priority baggage delivery
  3. Priority boarding
  4. Priority getting off the plane
  5. Priority check-in baggage

Business Class

Business class of Vietnam Airlines

Utilities of Vietnam Airlines business class seats

In terms of size, the business class seats will be designed to be 1.5 times wider than the Economy Class side seats and can adjust the backrest to recline wider. Vietnam Airlines usually uses Boeing 777 aircraft for long-haul flights and business class seats will have a width of 51cm and a maximum recline of 150º.

Ghế ngồi hạng thương gia Vietnam Airlines | VeXeRe

Meals and drinks on Vietnam Airlines business class flights

In addition, when buying business class tickets of Vietnam Airlines, the meals for passengers are often very high-class and extremely diverse. There are also snacks on flights over 1 hour long. If the flight lasts up to 2 hours or longer, passengers can also enjoy hot meals. Especially, on flights to or from European or Asian countries, business class will have a very special menu of Asian - European cuisines.

Suất ăn hạng thương gia Vietnam Airlines | VeXeRe

Airport service (Ground service) business class of Vietnam Airlines

  1. Business class procedures
  2. Send baggage
  3. Security and Immigration procedures
  4. Lotus living room
  5. Get on the plane
  6. Check-in counter for connecting flights
  7. Receiving checked baggage

Vietnam Airlines advance seat selection, business lounge, priority check-in, upgrade travel options

 EconomyDeluxe EconomyBusiness
 Economy (Saver Max)Economy (Saver)Economy (Standard)Economy (Flex)Deluxe Economy (Standard)Deluxe Economy (Flex)Business (Standard)Business (Flex)
Priority check-inUnavailbleUnavailbleUnavailbleUnavailbleFreeFreeFreeFree
Business loungeUnavailbleUnavailbleUnavailbleUnavailbleFreeFreeFreeFree
Advance seat selection30,000 VNĐ30,000 VNĐFreeFreeFreeFreeFreeFree
Upgrade travel option (UTo)UnavailbleUnavailbleUnavailbleUnavailbleFrom 500.000From 500.000From 1000.000From 1000.000

Address, phone number of  Vietnam Airlines's ticket office hotline

Hanoi Office

Address: 25 Trang Thi, Hoan Kiem District, Hanoi

Working hours: 08:00 – 11:30 & 13:30 – 17:00 (All week)

Phone: (+84-24) 62700200

E-mail: cnkvmb@vietnamairlines.com

Ho Chi Minh City Office

Address: 49 Truong Son, Ward 2, Tan Binh District, City. Ho Chi Minh

Opening hours: 08:00 – 12:00 & 13:30 – 17:00 (Mon-Fri)

Phone: (+84-28) 38446667

Fax: (+84-28) 38485312

Da Nang City Office

Address: 39 Dien Bien Phu, Da Nang

Phone: (+84-236) 3821130/3826465

Email: dcbv.mro @vietnamairlines.com

Nha Trang City Office

Address: 227 Nguyen Thien Thuat - Loc Tho Ward - City. Nha Trang- Khanh Hoa Province

Phone: (+84-258) 3526768

Email: nhatovn.mro@vietnamairlines.com

Hai Phong City Office

Address: 166 Hoang Van Thu, Hong Bang District, City. Hai Phong

Phone: (+84-225) 3810890 (ext: 4666/4667)

Fax: (+84-225) 3810895

Email: vnhph.nro@vietnamairlines.com

 

Vietnam Airlines air fleet

Airbus A350

  • Age: 5 years
  • Number of seats: 314
  • Seat class: Economy, Premium Economy, Business
  • In-flight entertainment: Available
  • Seat layout: 3-3-3 (Economy), 3-3-3 (Premium Economy), 1-2-1 (Business)
  • WiFi: Not Available
  • Seat pitch: 32 inches (Economy), 38 inches (Premium Economy), 40 inches (Business)
  • Power socket: Available
  • Legroom: _ _
  • Seat width: 46cm
  • Reclining angle: 100 degrees

Seat map

Sơ đồ chỗ ngồi airbus A350 | VeXeRe

Boeing 787 

  • Age: 5 years
  • Number of seats: 217
  • Seat class: Economy, Premium Economy, Business
  • In-flight entertainment: Available
  • Seat layout: 3-3-3 (Economy), 3-3-3 (Premium Economy), 1-2-1 (Business)
  • WiFi: Not Available
  • Seat pitch: 32 inches (Economy), 38 inches (Premium Economy), 40 inches (Business)
  • Power socket: Available
  • Legroom: 81 cm
  • Seat width: 46cm
  • Reclining angle: 135 degrees

Seat map

Sơ đồ chỗ ngồi boeing 787 | VeXeRe

Airbus A321

  • Age: 5 years
  • Number of seats: 320
  • Seat class: Economy
  • In-flight entertainment: Unavailable
  • Seat layout: 3-3 
  • WiFi: Not Available
  • Seat pitch: 32 inches (Economy)
  • Power socket: Not Available
  • Legroom: 76cm
  • Seat width: 46cm
  • Reclining angle: 100 degrees

Seat map

Sơ đồ chỗ ngồi airbus A321 | VeXeRe

Check-in requirements for Vietnam Airlines

Adult air travel policy

  • You must bring ID card or passport for mandatory check-in requirements
  • Keep your eye on luggages
  • Pay attention to your flight information and check in time
  • Make sure taking right seat on your flight ticket

Children air travel policy

For children travel, they will need original birth certificate and you have to make sure their health ready to join the flight. There must be a flight attendant or a relative over 18 years old accompanying them during the flight.

Infant air travel policy

They must have original birth certificate and there must be their parent accompanying them during the flight.

Pregnant passagers air travel policy

Pregnant women under 32 weeks: Carriage as regular passengers.

Pregnant women from 32 to 36 weeks: confirm their health before the flight using the medical information form provided by the airline, in addition, a medical information form specified by the doctor is required.

Pregnant women over 36 weeks, or birth events within 7 days, or 7 days after giving birth: Refusing to transport to ensure the health of passengers.

Some special cases are required to confirm the health before the flight, including:

Unspecified date of birth or pregnancy, or

  • Have given birth to twins, triplets, or multiples
  • ·There are problems during childbirth
  • Get pregnant by artificial insemination

Pregnant women need to prepare health certification documents within 7 days before the planned flight time. The application is still accepted for the next flight sector in case the passenger does not have any health problems during the journey, meets the condition that the pregnancy is less than 36 weeks from the date of departure.

Pet air travel policy

Prepare necessary documents related to the transportation of pet animals such as export, import and transit permits, quarantine certificates, and vaccination certificates.

Pets need to be kept in a cage with a waterproof bottom, equipped with a protective lock and constructed for safe transport to prevent the pet from escaping.

Prepare enough food and water for pet animals during transportation, ensure that they can be fed, drank or exercised in case of need.

 

Search Vietnam Airlines flight ticket for Tet 2023

Cheapest Vietnam Airlines airfares for Lunar New Year 2023

Vietnam Airlines flight tickets for Tet 2023 are available right now. Book your flight tickets early to get the best price.
Enter your departure location to see the cheapest airfare.

 

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Note

  • Airfares include all taxes and fees for 1 adult
  • Airfare can be changed depending on booking time and selected seat class

Most updated Vietnam Airlines flight prices and schedules of Chinese New Year 2023

VeXeRe always updates flight ticket prices for Tet 2023 to help you get cheap flight deals. Vietnam Airlines, Vietjet Air, Bamboo Airways, Vietravel Airlines, Pacific Airlines... sale opened for Tet 2023. Flight schedule for Tet 2023 is continuously updated at VeXeRe.com.

When is the cheapest day to book Vietnam Airlines flights for Tet 2023 

You should find flights right as soon as Tet 2023 holiday schedule for low cost flights or book flight 4 months in advance. The earlier you search for flight tickets, the cheaper the airfare will be. Don't let sold-out or high fares affect your trip. On VeXeRe.com homepage, we list the prices of all days in the coming months for you to easily find cheap flight tickets for Tet 2023. 

When will Vietnam Airlines allow to book flight tickets for Tet 2023?

Domestic airlines (Vietnam Airlines, Vietjet Air, Bamboo Airways, Vietravel Airlines, Pacific Airlines) from Ho Chi Minh City to Hanoi will be sold in 3 phases. Phase 1 is from mid-September to October, phase 2 is in October and November, the last phase of the remaining months to Tet holiday. The closer to Tet holiday, the more expensive the ticket price. It's better to find flight tickets from the 1st and 2nd phase to buy cheap airfares.

 

Vexere had flights and bus tickets from Vietnam Airlines with great offers.

Online check-in is also available for Vietnam Airlines flights. Please follow the steps below.

Step 1: Go to Vietnam Airlines web check-in page
Step 2: Enter your booking code, or other booking details, as instructed
Step 3: Complete your check-in details
Step 4: Save and/or print your boarding pass

You don't need to test COVID-19 and quarantine on Vietnam Airlines flight?

Specific information below:

Flight conditions

  • For passengers residing/staying in areas with level 4 epidemics, blockade areas or flying from areas with level 4 epidemics, blockade areas, passengers need to test negative for Covid-19 according to RT-PCR method; or a valid antigen rapid test within 72 hours from the time of sampling before the flight departure.
  • For passengers who do not fall under the above circumstances, passengers can take the flight without having to test negative for Covid 19 or have a certificate of recovery. This regulation applies to both adult and children passengers.

Quarantine regulations
  • Passengers self-isolate, monitor their health at home and residence and limit contact with those around them;
  • Do not participate in crowded activities within 7-14 days from the date of returning to the locality;
  • Covid-19 testing (as instructed by the local health department) for passengers returning from provinces with a high number of Covid-19 cases. 

Health declaration
Passengers traveling on domestic routes are not required to make health declaration as of April 30th, 2022. 

Look Up Epidemic Level Information
Situation update of Covid-19 epidemic level in provinces and cities of Vietnam.

(Updated according to Decision No. 2213/BYT-DP dated April 29th, 2022)

Flight time change policy and fee for flights may depend on your ticket type, departure time and destination. Please confirm specific policies with Vietnam Airlines before booking.

Frequently asked questions about Vietnam Airlines

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