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hand baggage and checked baggage policy

weight, dimension standards of hand baggage and checked baggage 

Prepaid checked baggage fee

Note: *For prepaid baggage only

How to buy excess baggage

Buy checked baggage when booking flights at online travel agents for example VeXeRe

If you have purchased a ticket and want to order more checked baggage, you can contact us through:

• Email:  support@vexere.com
• Hotline: 19006484
• Facebook VeXeRe

Lost & found baggage claim policy

If you do not receive your baggage, or if your baggage is damaged or lost, please contact the ground service immediately.

restricted baggage

Prohibited items in hand baggage

1. Weapons or tools designed to cause harm or pose a threat to human lives, or items mistaken as weapons:

a) Pistols, rifles, sub-machine guns, shotguns, hunting rifles and other guns with similar functions and uses;

b) Gun components;

c) Guns utilizing compressed air in the form of pistols, rifles and guns firing pellets, paintballs, plastic bullets;

d) Flare guns and signal pistols;

dd) Improvised firearms, spearguns;

e) Slingshots;

g) Laser guns or devices projecting laser beam (except for laser presenters used in teaching or presentation);

h) All types of daggers, swords, spears, pikes, bayonets, halberds, scimitars, knuckles, maces, bows, arrows, crossbows;

i) Items and toys identical to real weapons, namely guns, bombs, mines, grenades, bullets, torpedoes, naval mines, cartridges and items made from cartridges.

2. Tools/equipment designed to stun/knock out or immobilize a subject:

a) Electroshock devices such as stun pistols and stun batons;

b) Tools/equipment used to stun/knock out or slay animals;

c) Chemical or gas canisters used to neutralize or paralyze namely pepper-spray, acid-spray, tear gas and pesticide (except for canister used as antiseptics on aircraft).

3. Sharp or pointy objects that can be used to cause serious injuries:

a) Objects designed to mince, chop or cut such as axes or cleavers;

b) Razors or box cutters;

c) Knives whose blades (handle excluded) exceed 06 cm or total length including handles and blades thereof exceeds 10 cm;

d) Scissors whose blades determined from pivot points thereof exceed 06 cm or total length including handles and blades thereof exceeds 10 cm;

dd) Other sharp or pointy objects that can be used as offensive weapons longer than 10 cm;

e) Camera stands, staffs or umbrella handles with pointy metal tips.

4. Labor tools that can be used to cause serious injuries or pose a threat to aircraft safety:

a) Crowbars, hoes, spades, shovels, tile spades, sickles, chisels, pickaxes,;

b) Drills and drill bits, including handheld drills;

c) Tools whose sharp blades or pointy ends exceed 06 cm and can be used as weapons such as screwdrivers;

d) All types of hammers, wrenches, adjustable wrenches and pliers that are longer than 10 cm;

dd) All types of saws and saw blades including handsaws;

e) Blowtorches;

g) Devices driving nails or screws;

5. Blunt objects or tools that can cause serious injuries if used offensively:

a) Sports clubs such as baseball bats, gold clubs, hockey sticks, billiard cue sticks, ski poles;

b) All types of clubs such as rubber clubs, metal clubs and wooden clubs;

c) Tools or equipment used for martial training (blunt, pointy ends or sharp edges).

6. Explosive or flammable objects or substances that can be used to cause serious injuries or pose a threat to aircraft safety:

a) All types of bullets;

b) Detonators, safety fuses;

c) Objects identical to an explosive ordnance;

d) Mines, grenades or other military explosive devices;

dd) All types of flares such as flares, fireworks, signalling flares and flare powder;

e) Smoke grenades, smoke generators;

g) All types of explosives, gun powders;

h) Gasoline, oil and fuel for lighers, unsafe matches (strike-anywhere matches), objects containing liquid oxygen.

Prohibited items in checked baggage

1. Bullets*, unless otherwise accepted by aircraft operators for transport via checked luggage following specific conditions specified in Article 8, Chapter 1, Section 1.1.2 of Technical Instructions For The Safe Transport of Dangerous Goods by Air of International Civil Aviation Organization – Doc9284.

2. All types of detonators, safety fuses.

3. Mines, grenades or other military explosive devices.

4. All types of flares such as flares, fireworks, signalling flares and flare powder.

5. Smoke grenades, smoke generators.

6. All types of explosives, gun powders.

7. Gasoline, oil and fuel for lighers, unsafe matches (strike-anywhere matches), objects containing liquid oxygen.

* Not applicable to souvenirs made from cartridges.

flight refund, rescheduling or cancellation policy 

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Check-in requirements for

Adult air travel policy

• You must bring ID card or passport for mandatory check-in requirements
• Keep your eye on luggages
• Pay attention to your flight information and check in time
• Make sure taking right seat on your flight ticket

Children air travel policy

For children travel, they will need original birth certificate and you have to make sure their health ready to join the flight. There must be a flight attendant or a relative over 18 years old accompanying them during the flight.

Infant air travel policy

They must have original birth certificate and there must be their parent accompanying them during the flight.

Pregnant passagers air travel policy

Pregnant women under 32 weeks: Carriage as regular passengers.

Pregnant women from 32 to 36 weeks: confirm their health before the flight using the medical information form provided by the airline, in addition, a medical information form specified by the doctor is required.

Pregnant women over 36 weeks, or birth events within 7 days, or 7 days after giving birth: Refusing to transport to ensure the health of passengers.

Some special cases are required to confirm the health before the flight, including:

Unspecified date of birth or pregnancy, or

• Have given birth to twins, triplets, or multiples
• ·There are problems during childbirth
• Get pregnant by artificial insemination

Pregnant women need to prepare health certification documents within 7 days before the planned flight time. The application is still accepted for the next flight sector in case the passenger does not have any health problems during the journey, meets the condition that the pregnancy is less than 36 weeks from the date of departure.

Pet air travel policy

Prepare necessary documents related to the transportation of pet animals such as export, import and transit permits, quarantine certificates, and vaccination certificates.

Pets need to be kept in a cage with a waterproof bottom, equipped with a protective lock and constructed for safe transport to prevent the pet from escaping.

Prepare enough food and water for pet animals during transportation, ensure that they can be fed, drank or exercised in case of need.

 

Search flight ticket for Tet 2023

Cheapest airfares for Lunar New Year 2023

flight tickets for Tet 2023 are available right now. Book your flight tickets early to get the best price.
Enter your departure location to see the cheapest airfare.

Note

• Airfares include all taxes and fees for 1 adult
• Airfare can be changed depending on booking time and selected seat class

Most updated flight prices and schedules of Chinese New Year 2023

VeXeRe always updates flight ticket prices for Tet 2023 to help you get cheap flight deals. Vietnam Airlines, Vietjet Air, Bamboo Airways, Vietravel Airlines, Pacific Airlines... sale opened for Tet 2023. Flight schedule for Tet 2023 is continuously updated at VeXeRe.com.

When is the cheapest day to book flights for Tet 2023 

You should find flights right as soon as Tet 2023 holiday schedule for low cost flights or book flight 4 months in advance. The earlier you search for flight tickets, the cheaper the airfare will be. Don't let sold-out or high fares affect your trip. On VeXeRe.com homepage, we list the prices of all days in the coming months for you to easily find cheap flight tickets for Tet 2023. 

When will allow to book flight tickets for Tet 2023?

Domestic airlines (Vietnam Airlines, Vietjet Air, Bamboo Airways, Vietravel Airlines, Pacific Airlines) from Ho Chi Minh City to Hanoi will be sold in 3 phases. Phase 1 is from mid-September to October, phase 2 is in October and November, the last phase of the remaining months to Tet holiday. The closer to Tet holiday, the more expensive the ticket price. It's better to find flight tickets from the 1st and 2nd phase to buy cheap airfares.

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