The female receptionists were lovely. The male staff at the university office were cheerful, caring, and enthusiastic. During my trip, there were two elderly families talking quite loudly. When a staff member reminded them to be quiet, the two elderly people scolded her. If they had given a bad review, I would have responded in kind. The staff member's reminder was very accurate. The two elderly people were talking very loudly, so loudly that I even dreamt about their conversation. So, if the staff member receives a complaint, please don't deduct their salary. If they do, please tell them to contact me at my phone number, and I'll assist them. My number ends in 666, the trip was from the university to Nha Trang on January 16th. Oh, and the lovely female receptionists even changed my single room to a double room and added a note saying (I'm alone) in love. But sleeping alone in a double room means every time the bus turns a corner, it's a disaster! I don't travel by bus often, but it's enough to give it a 10/10.

We had such a wonderful experience on this bus we rode today! 💯 The unit was very clean, well-maintained, and truly felt premium because of the excellent amenities and facilities provided. Everything was comfortable and organized. The staff and driver were very kind, helpful, and accommodating, making our trip smooth and stress-free. Their professionalism really stood out. Overall, it was the best travel experience for me and my family. We’re very happy and satisfied from start to finish. Highly recommended! 💛 As for the app, it was very easy to use, user-friendly, and convenient when booking our trip. Everything was seamless!

Guide for first-time travelers Review of the trip from Sai Gon to Nha Trang In Saigon, the bus company has a waiting room, serving snacks such as cakes, water, etc. After getting on the bus and sleeping for about 5-6 hours, you will arrive in Nha Trang. In Nha Trang, the bus company has a free shuttle service, but you must book in advance with the bus company when booking a ticket or when the bus company calls you to confirm your ticket before leaving. After the bus arrives in Nha Trang, you contact the staff (should use Google Translate and give it to them to read) to help you find a shuttle. You should not trust people wearing Grab shirts inviting you to take a ride outside. Talking about the quality of the bus, it is excellent, the bus is made in a cabin style with a space design, there is no toilet on the bus or there is (depending on the type of bus you choose), so you should take a 22-cabin bus instead of a 32-cabin bus for the best experience. Most of the drivers are elderly, so they do not know English, you should use Google Translate to communicate with them. Hope this review will help you when you go

Great services... I will definitely use their service again if I have the chance, but I won't buy tickets through the cheap bus app again because it hides the behavior of the Dalat bus company on my previous trip. My 1-star review was rejected with the reason "the bus company has already handled the issue with the customer," even though I am the customer and my experience says it has been handled. Who handled it?? I don't know, so I still bought tickets this time. After this, my entire company will permanently delete the cheap bus app because of this terrible handling. We will also write reviews on various platforms about my experience with both Dalat and the cheap bus company. Thank you.

Oh my god, this is the first time in my life that a driver stopped to buy me a cup of hot ginger tea because I have heart disease and asthma and get very car sick! That day I had a heart attack and couldn't sleep, so I was given special privileges to sit next to the driver, otherwise I would have fainted. Uncle Tanh gave me his seat and Mr Khai stopped to buy me ginger tea huhuhu! Very very good! Infinite merit!!! I thank Mr Khai and Mr Tanh Dalat car, license plate number 50F 022.81, returning from Dalat to Ho Chi Minh City on October 13, 2024 at 10:30 pm. I asked my whole family and everyone said they slept very well. That day, because I was awake, I witnessed the driver driving very carefully the whole way! Going through Bao Loc pass was very stressful, but my car ran smoothly and turned corners more carefully and slowly than other cars! Driving in the fog for several stretches was completely ok! The car didn't swerve or wobble at all. At each station, the driver reported carefully and in detail! Very attentive! The car is so cute!!! 💯 points !!!! Our typical employee votes 6 tickets for Mr. Khai and Mr. Tanh! Hope you two are always happy and healthy!!! My family will continue to support Dalat for a long time! The car is clean and fragrant, everyone! The blanket still smells of comfort, and the car has a super cute hello kitty sticker!!! I really can't praise you enough!!! 💛 Seriously, after so many years of riding, this is the first time I've met two such kind people, I'm so touched! 🥹