We had such a wonderful experience on this bus we rode today! 💯 The unit was very clean, well-maintained, and truly felt premium because of the excellent amenities and facilities provided. Everything was comfortable and organized. The staff and driver were very kind, helpful, and accommodating, making our trip smooth and stress-free. Their professionalism really stood out. Overall, it was the best travel experience for me and my family. We’re very happy and satisfied from start to finish. Highly recommended! 💛 As for the app, it was very easy to use, user-friendly, and convenient when booking our trip. Everything was seamless!

The driver and the bus conductor were lovely. I was stuck in traffic but they still tried to wait so I wouldn't miss the trip. They were very gentle and polite. The car was clean, airy, and the blankets smelled good. I was very satisfied with this trip.

The bus usually departs about an hour later than shown on the app, it's clean, and the bus attendant is lovely.

The garage service is very good, new cars, clean rooms and blankets, there are transfers at both ends of Gia Lai and Saigon, convenient for passengers to travel, staff attitude is very enthusiastic and cute. At first, I was a bit hesitant to book a test drive because the reviews on Google for service were not good, but after experiencing it, I give the bus company 10 points! I have introduced acquaintances who often travel SG-GL to Hoang Thuy garage. I hope the garage will grow and improve its services! Next time I have the opportunity, I will continue to choose Hoang Thuy ❤ bus company

The female receptionists were lovely. The male staff at the university office were cheerful, caring, and enthusiastic. During my trip, there were two elderly families talking quite loudly. When a staff member reminded them to be quiet, the two elderly people scolded her. If they had given a bad review, I would have responded in kind. The staff member's reminder was very accurate. The two elderly people were talking very loudly, so loudly that I even dreamt about their conversation. So, if the staff member receives a complaint, please don't deduct their salary. If they do, please tell them to contact me at my phone number, and I'll assist them. My number ends in 666, the trip was from the university to Nha Trang on January 16th. Oh, and the lovely female receptionists even changed my single room to a double room and added a note saying (I'm alone) in love. But sleeping alone in a double room means every time the bus turns a corner, it's a disaster! I don't travel by bus often, but it's enough to give it a 10/10.

Stable voltage, clean car, air conditioning, full amenities, fast phone charger and wireless charger. The driver seems to have a lot of experience driving long distances, very punctual. Having a younger brother as an assistant, probably a newbie, polite, cute, take it easy, little brother. 😊