The garage is very thoughtful. I'm in Phu Yen and take the 9pm flight, the bus company has bread and milk ready for passengers (+1 super big point). Call before pick up time (about half an hour). Staff are also very polite and attentive. A big plus is that the after-service is super good. When I arrived in the morning, in the afternoon someone from the bus company contacted me to ask about the experience and service to improve better. The place is also very clean and comfortable. However, because I get car sick, I'm quite sensitive to smells. I hope the bus company can arrange some hanging bags of ginger, lemongrass, or something to make the smell in the car more pleasant. This review has no seeding or advertising, so anyone who is considering experiencing this garage should try it, don't hesitate. A small note for tall people: if possible, you should choose the beds in front. Last day I went because I had no other choice so I slept in the last bed which is a bit short for my height. But it's still quite comfortable, I just think the front bed will be a little more comfortable.

I think the car service is quite good compared to the price range, the only thing is that the car pick up is 1 hour late, waiting a bit long and changing the pick up point makes me run too much :)) When I booked the car on app r, I was pushed by the app. chair, not exactly the chair I chose but that's okay. I don't understand why the app is so slow in updating license plates, it makes me panic :)) The driver's phone number is also wrong. Just recently I got a license plate and changed my phone number kkk The car includes a full meal, I think it's ok, besides that the car is clean and the driver is friendly. Overall it's very good, I encourage everyone to go and experience it

Comes with 1 bottle of Number 1 drink, 1 can of bird's nest drink, 2 wet towels. Quality 👌

. Attentive service from start to finish: The shuttle bus picked up passengers on time, even earlier than expected, making me feel secure about not being late. This professionalism and punctuality is a big plus in my eyes, especially for long-distance trips that require careful preparation. 2. Impressive transfer station: The bus company's transfer station is a highlight that cannot be ignored. The space is extremely modern, clean and carefully cared for - worthy of the word "luxury". In addition to the spacious waiting area, the bus company also serves a free buffet of cakes and drinks for passengers while waiting to board the bus - a small detail but showing concern for the customer experience.

Good experience. The staff was cheerful, polite and friendly. The arrival time was 1 hour later than expected because the car had to stop many times to load and unload goods and pick up passengers. Overall, I feel secure when using this bus company's service, and will support and recommend this bus company's service to my relatives.

Yes, the ride experience was great, 10 points for customer service, on time. Thank you and I will continue to book tickets next time.

Good service, friendly driver and assistant, right in my seat, satisfied with the bus company, fast and good support hotline, overall satisfied

It is very difficult for foreigners to understand the location of the bus terminal and where the buses come from. I arrived an hour before the bus departed, but after walking for over an hour they finally called me and found me. The service was normal, but anyway I slept better than in a hotel because I was so comfortable. It would be nice if the horns were less loud. But I enjoyed it so I give it full marks. Thank you very much.

10 points for food, restrooms and service attitude of Thuan Tam bus company. Especially the drivers and assistants of 76B 00934 serve enthusiastically, handle situations quickly and warmly with customers when encountering unfortunate problems. I booked a car at 6:00, unfortunately I couldn't park my motorbike, I had to drive around for 15 minutes to park my car, the drivers were willing to find a parking space to wait and give dedicated instructions 10 points for the service 😚😚😚

Here’s my honest review of my experience traveling with this company from Hanoi to Danang. The Good: • Immaculate cleanliness: The bus was impressively clean, and they are very strict about maintaining this standard – eating is not allowed on board. It’s the first time I’ve seen such a focus on cleanliness in Vietnam. Everything inside the bus looked new and spotless. • Reliable WiFi: The onboard WiFi worked perfectly throughout the trip. • Charging options: USB and USB-C charging ports were available, which I also encountered for the first time. • Quiet and peaceful environment: They didn’t leave the lights on unnecessarily or play loud music, which made it easy to relax and sleep during the journey. • Regular restroom stops: They scheduled frequent stops, making it convenient for everyone. The Not-So-Good: • Last-minute change of pickup location: A few hours before departure, they informed me that the pickup point had been changed to a location about 30 minutes farther away. However, they compensated me with 100,000 VND, which I found fair. • Unfriendly drivers: The drivers weren’t particularly friendly or helpful, but nothing unbearable. • Overcrowded transfer in Danang: When we transferred to another bus to get to our hotel in Danang, it was overcrowded, and I ended up sitting on a plastic stool in the middle aisle, which wasn’t ideal. Overall: Despite a few minor inconveniences, I had a positive experience with this company. It’s by far the best bus service I’ve used in Vietnam. The cleanliness, comfort, and quietness made a significant difference, and I would recommend it to anyone traveling this route.