The staff were lovely, and the bus was lovely too 😂 It was new, clean, and had Pikachu decorations all over it. Each bed even had a long Pikachu plushie to hug 🤣 The pink pig-patterned blankets would be a hit with kids. This was the first time I'd seen a bus company provide toothbrushes. Two elderly people boarded the bus and the staff even escorted them to their seats to assist them; overall, it was very thoughtful.

The bus conductors were cheerful and enthusiastic. I was late but the bus still waited for me and didn't leave like other buses. I will support the bus company on other occasions.

Honestly, I'd read the previous reviews and we were a little worried. But it was the best bus trip we've ever taken. The bus left and arrived on time, the drivers were friendly, the ride was okay (although still bumpy, but that's Vietnam for you ^^), and the seats were comfortable. We were pleasantly surprised.