At first I was a little concerned when I read the comments, but in the end I decided to order because the price was so good. I found the results of the trip to be so good, better than I expected. I took a 22-room bus, with toilet, departing at 12:00, my trip yesterday was like this: 1. Advantages: - The customer care staff is meticulous and cute, call ahead to check information 1 day in advance, advise everything. - The driver and the bus staff spoke very sweetly and pleasantly. - The toilet in the car is clean. - The room is not brand new, but it is very clean, quiet, comfortable for both people. I have motion sickness but it is very comfortable, I can read books the whole trip. - Departed on time and I arrived at Chu Van An wharf at 7:30 p.m., not too late for me. 2. Disadvantages: - Only transfer to Da Lat bus station within a radius of 5km, I live a bit far so I have to go to the station myself. - At first I thought there was a transfer to Ma Lo, but the bus company apologized and informed me that it could only stop at Chu Van An. If I can return to Ma Lo, it will be very convenient for me. Because the car is so cute, everyone on the bus is so cute to meet, so my trip yesterday was very ok. I hope the bus company can maintain its form like this, don't let it go downhill.

First time booking tickets on VEXERE and quite surprised when everything was arranged properly when boarding the bus. Everything was fine, right on time, right place, good driver and assistant, quite comfortable bed, filtered water available on the tray,... just a shame there was no place to charge the battery. But that's fine too!

Although the Saigon - Da Lat route is newly operated by the bus company, both the outbound and return trips were satisfactory. The car is new, the interior is clean. The car runs and picks up and drops off passengers on time. The driver initially sounded harsh, but after talking to him, he was cute, enthusiastic, drove safely and carefully.

The driver and the bus conductor were lovely. I was stuck in traffic but they still tried to wait so I wouldn't miss the trip. They were very gentle and polite. The car was clean, airy, and the blankets smelled good. I was very satisfied with this trip.

. Attentive service from start to finish: The shuttle bus picked up passengers on time, even earlier than expected, making me feel secure about not being late. This professionalism and punctuality is a big plus in my eyes, especially for long-distance trips that require careful preparation. 2. Impressive transfer station: The bus company's transfer station is a highlight that cannot be ignored. The space is extremely modern, clean and carefully cared for - worthy of the word "luxury". In addition to the spacious waiting area, the bus company also serves a free buffet of cakes and drinks for passengers while waiting to board the bus - a small detail but showing concern for the customer experience.