The driver and the conductor were very enthusiastic and dedicated. I got on the wrong bus (same company, same route). The driver and conductor of both buses were very helpful. The ticket price was cheap but the quality was very good, the ticket included a dinner. The bus departed 45 minutes later than on the app, but due to the storm, it rained very heavily, which is understandable. 99/10

For first-timers taking the ride, the tour bus comes ON the ferry together with you and your luggage to phu quoc. They’ll give you your ferry tickets on site.