It is very difficult for foreigners to understand the location of the bus terminal and where the buses come from. I arrived an hour before the bus departed, but after walking for over an hour they finally called me and found me. The service was normal, but anyway I slept better than in a hotel because I was so comfortable. It would be nice if the horns were less loud. But I enjoyed it so I give it full marks. Thank you very much.

Here’s my honest review of my experience traveling with this company from Hanoi to Danang. The Good: • Immaculate cleanliness: The bus was impressively clean, and they are very strict about maintaining this standard – eating is not allowed on board. It’s the first time I’ve seen such a focus on cleanliness in Vietnam. Everything inside the bus looked new and spotless. • Reliable WiFi: The onboard WiFi worked perfectly throughout the trip. • Charging options: USB and USB-C charging ports were available, which I also encountered for the first time. • Quiet and peaceful environment: They didn’t leave the lights on unnecessarily or play loud music, which made it easy to relax and sleep during the journey. • Regular restroom stops: They scheduled frequent stops, making it convenient for everyone. The Not-So-Good: • Last-minute change of pickup location: A few hours before departure, they informed me that the pickup point had been changed to a location about 30 minutes farther away. However, they compensated me with 100,000 VND, which I found fair. • Unfriendly drivers: The drivers weren’t particularly friendly or helpful, but nothing unbearable. • Overcrowded transfer in Danang: When we transferred to another bus to get to our hotel in Danang, it was overcrowded, and I ended up sitting on a plastic stool in the middle aisle, which wasn’t ideal. Overall: Despite a few minor inconveniences, I had a positive experience with this company. It’s by far the best bus service I’ve used in Vietnam. The cleanliness, comfort, and quietness made a significant difference, and I would recommend it to anyone traveling this route.

I have used this sleep bus twice for traveling from Nha Trang to Can Tho. Overall, it is one of the most comfortable sleeper bus options on this route. One important thing to mention is that there is no toilet on board, which can be uncomfortable on such a long overnight route. However, when there are regular stops, the trip can still be quite comfortable. My most recent trip (yesterday) was very good. Even though the bus was delayed by about one hour, the company informed me in advance, so it was not a problem for me. The bus was comfortable, with blankets and two pillows, and the drivers were polite and friendly. There were rest stops around 4:00 AM and 9:00 AM, which made the journey much more comfortable. At the final stop, they even provided toothbrushes, which was a nice touch. On my previous trip last week, there were no night stops until around 8:00 AM, which was quite uncomfortable. It seems that the schedule depends on the drivers, and I really hope the stops will be more consistent in the future. Overall, I am satisfied and will continue using this sleep bus company for my business trips, as it is still one of the most comfortable sleeper bus options on this route. I really hope that in the future the drivers will make regular stops as scheduled, especially since I am planning to take this route again next week.

⸻ We took the night bus from Da Lat to Da Nang and had a great experience! The driver was extremely friendly and helpful with everything. The bus itself was clean and very comfortable, making the long journey much more pleasant. We’re really happy we found this company — we hadn’t had such a positive experience with other buses before. Thank you so much, and we definitely recommend it!

The driver from Quy Nhon to Nha Trang scheduled 17:30 is awesome! He’s so kind and professional. He wasn’t late he came at Pick-up point(is not the office, just pick-up there. Don’t be afraid the google address as I uploaded a picture is correct just wait your driver until the pick-up time. (Because I was afraid I got a wrong place and asked Vietnamese on the cafe to call the driver to confirm whether the location I was is correct or not. Even, twice… Hahahaaa)

The female receptionists were lovely. The male staff at the university office were cheerful, caring, and enthusiastic. During my trip, there were two elderly families talking quite loudly. When a staff member reminded them to be quiet, the two elderly people scolded her. If they had given a bad review, I would have responded in kind. The staff member's reminder was very accurate. The two elderly people were talking very loudly, so loudly that I even dreamt about their conversation. So, if the staff member receives a complaint, please don't deduct their salary. If they do, please tell them to contact me at my phone number, and I'll assist them. My number ends in 666, the trip was from the university to Nha Trang on January 16th. Oh, and the lovely female receptionists even changed my single room to a double room and added a note saying (I'm alone) in love. But sleeping alone in a double room means every time the bus turns a corner, it's a disaster! I don't travel by bus often, but it's enough to give it a 10/10.