The staff were lovely, and the bus was lovely too 😂 It was new, clean, and had Pikachu decorations all over it. Each bed even had a long Pikachu plushie to hug 🤣 The pink pig-patterned blankets would be a hit with kids. This was the first time I'd seen a bus company provide toothbrushes. Two elderly people boarded the bus and the staff even escorted them to their seats to assist them; overall, it was very thoughtful.

I'm evaluating while I'm still on the roller coaster. This was the first time I went to Quy Nhon and I booked Tai Phat car dealership because the reviews on the app were quite good and the quality really exceeded my expectations. I bought a double bed and it was just enough for 2 people. The garage staff must be said to be super enthusiastic and cute. Before the trip, I called the switchboard and the employee who assisted me spoke super gently and cheerfully. When we get on the shuttle bus and get on the big car, they always help us carry our suitcases. On the bus, there are free cakes and milk for passengers and also prepare motion sickness medicine, slippers, blankets, pillows and especially hug pillows. But we have to rate the garage 10 stars to be enough!!!

Good service, friendly driver and assistant, right in my seat, satisfied with the bus company, fast and good support hotline, overall satisfied

The female receptionists were lovely. The male staff at the university office were cheerful, caring, and enthusiastic. During my trip, there were two elderly families talking quite loudly. When a staff member reminded them to be quiet, the two elderly people scolded her. If they had given a bad review, I would have responded in kind. The staff member's reminder was very accurate. The two elderly people were talking very loudly, so loudly that I even dreamt about their conversation. So, if the staff member receives a complaint, please don't deduct their salary. If they do, please tell them to contact me at my phone number, and I'll assist them. My number ends in 666, the trip was from the university to Nha Trang on January 16th. Oh, and the lovely female receptionists even changed my single room to a double room and added a note saying (I'm alone) in love. But sleeping alone in a double room means every time the bus turns a corner, it's a disaster! I don't travel by bus often, but it's enough to give it a 10/10.

A great experience with a new bus company that you should refer to: + The staff and driver called to confirm 2-3 times, so you can rest assured + The driver picked me up on time, I waited for only 10 minutes and the bus picked me up, not 30 minutes or 1 hour before calling + The bus is new, classy, fragrant and especially I really like the blankets and pillows on the bus. Normally, leather pillows make my neck hurt when lying down, but here, the bus company changed all the pillows to extremely soft feather pillows. + The bed is extremely wide, there is a hook to hang slippers on top so my feet don't get tangled like other buses I've been on + The driver and bus assistant enthusiastically supported me with pick-up and drop-off questions, very enthusiastic and gentle + There are also water, cold towels on the bus. When arriving at the station, the driver thoughtfully prepared more cold towels at the stop. 10 points for the sophistication of the bus company.