I chose HK Bus again after booking a bus to Sapa. The drivers were very friendly. The bus company supported a transfer when I suddenly requested. My friend forgot my things on the bus after being dropped off at the airport, I quickly called the driver and surprisingly the driver did not blame me and was willing to wait for me to get my things back. The driver's interface was quite confusing but extremely friendly. Thank you HK BUSLINES for making my trip more wonderful. I would like to thank the driver and the bus company. I will still choose HK BUSLINES for future trips.

Bus quite nice, but didnt have pillow, didnt get assigned seats, and was more than 1 hour late, but that didbt matter because of good driving, nice staff, and quiet atmosphere to sleep! Overall happy as i was able to sleep well!

review of a trip to experience the premium double room car service: + The car rides smoothly, cold towels and cakes are served. At first I thought it would be charged but when I asked the staff they said it was free, so I asked for 2 seats. Delicious + Professional staff and driver, use very good app, collect money with QR code to scan, no need to discuss + The fenders on the car are still very new, it seems like the car I drove was newly purchased, so there is still a plastic bag Yes, this bus company invested a lot + in general about the service, I rate it 9.6/10 - The car goes a little faster and it's ok, the transfer goes a little faster to help reduce detours and it's ok, everyone should choose and experience it. Try it out, no need to fly and waste money