Excellent overnight bus trip from Hoi An to Da Lat with Viet Lao. The staff was very friendly, the bus was clean, the driver was a good driver, and there was no music or unpleasant noise. All this at a good price with smooth communication in English, so I recommend it. For first-timers: there are no toilets, but there were three stops approximately every two hours (you are notified in advance by announcement). You cannot eat on the bus, but there are restaurants and snack bars at some stops. You must remove your shoes and walk barefoot. At the stops, plastic slippers are provided as you exit the bus; you return them to a bin before reboarding. A small bottle of water, a blanket, and a pillow are provided. There is a USB port. I couldn't get the Wi-Fi to work, but that might be my fault. For those who are overweight or very tall, I recommend taking buses with fewer seats (there were about 35, and I'm not overweight, but it was a tight fit). I recommend the lower and middle seats.

The bus conductors were cheerful and enthusiastic. I was late but the bus still waited for me and didn't leave like other buses. I will support the bus company on other occasions.

The bus staff is enthusiastic and keeps the customers' dropped items to return them.

I am Korean. Please forgive the awkwardness of the writing by using the translation tool. Koreans often write personal blogs about taking the sleeping bus in Vietnam. There were comments that praised it and also comments that praised it as hard, so I was very worried. It was a needless worry. It was very comfortable and comfortable. The inside of the bus was clean, the driver was very friendly. The pillows and mattresses were also clean and fragrant. I recommend this article. If you like Korean, please leave a comment. 같은 회사라도 버스마다 퀄리티가 다른지는 모르겠는데, 제가 탄 버스는 쾌적하고 좋았어요 . 자리 넓찍하고 베개 이불 깨끗합니다. 뭐 경적소리야 베트남에서는 익숙해져야 하는 문화일거같구요. 기사님 친절하시구요, 버스 안에서 담배 안피시구요. 다른 승객들도 버스안에서 담배피는 사람 없어요 휴게소에 들렀다 갈때도 저 있는지 없는지 체크해보고 출발하시네요. 다만 키173 기준 다리를 쭉 펴지는 못해요. 뭐 전 새우자세가 편해서 불만은 없었습니다 : )

Here’s my honest review of my experience traveling with this company from Hanoi to Danang. The Good: • Immaculate cleanliness: The bus was impressively clean, and they are very strict about maintaining this standard – eating is not allowed on board. It’s the first time I’ve seen such a focus on cleanliness in Vietnam. Everything inside the bus looked new and spotless. • Reliable WiFi: The onboard WiFi worked perfectly throughout the trip. • Charging options: USB and USB-C charging ports were available, which I also encountered for the first time. • Quiet and peaceful environment: They didn’t leave the lights on unnecessarily or play loud music, which made it easy to relax and sleep during the journey. • Regular restroom stops: They scheduled frequent stops, making it convenient for everyone. The Not-So-Good: • Last-minute change of pickup location: A few hours before departure, they informed me that the pickup point had been changed to a location about 30 minutes farther away. However, they compensated me with 100,000 VND, which I found fair. • Unfriendly drivers: The drivers weren’t particularly friendly or helpful, but nothing unbearable. • Overcrowded transfer in Danang: When we transferred to another bus to get to our hotel in Danang, it was overcrowded, and I ended up sitting on a plastic stool in the middle aisle, which wasn’t ideal. Overall: Despite a few minor inconveniences, I had a positive experience with this company. It’s by far the best bus service I’ve used in Vietnam. The cleanliness, comfort, and quietness made a significant difference, and I would recommend it to anyone traveling this route.