Guide for first-time travelers Review of the trip from Sai Gon to Nha Trang In Saigon, the bus company has a waiting room, serving snacks such as cakes, water, etc. After getting on the bus and sleeping for about 5-6 hours, you will arrive in Nha Trang. In Nha Trang, the bus company has a free shuttle service, but you must book in advance with the bus company when booking a ticket or when the bus company calls you to confirm your ticket before leaving. After the bus arrives in Nha Trang, you contact the staff (should use Google Translate and give it to them to read) to help you find a shuttle. You should not trust people wearing Grab shirts inviting you to take a ride outside. Talking about the quality of the bus, it is excellent, the bus is made in a cabin style with a space design, there is no toilet on the bus or there is (depending on the type of bus you choose), so you should take a 22-cabin bus instead of a 32-cabin bus for the best experience. Most of the drivers are elderly, so they do not know English, you should use Google Translate to communicate with them. Hope this review will help you when you go

quý công ty nên: 1) kiểm tra và dán tem hành lý cho khách theo màu của từng chuyến tránh mất mát và nhầm chuyến khi tập kết hàng lên xe. vì mình có 2 chuyến sài gòn và cần thơ đợi chung 1 khung giờ, 1 địa điểm. vì là khách thân thiết của quý công ty nên rất hài lòng và tin tưởng. tuy nhiên rất mong muốn đội ngũ nhân viên anh chị em nhà xe cùng nhau cải thiện ngày một phát triển. 2) đồng nhất về cách giao tiếp và CSKH nhẹ nhàng, chu đáo nữa thì chắc chắn quy công ty là nhà xe được yêu thích và lựa chọn số 1 quy nhơn. rất cảm ơn quý anh chị em cty cũng như chị Thảo đã lắng nghe và tiếp nhận. " khách hàng thân thiết nhiều năm của nhà xe từ thời sinh viên"

Yes, the ride experience was great, 10 points for customer service, on time. Thank you and I will continue to book tickets next time.

My first time traveling alone away from Saigon, I didn't think I was lucky to book such a great bus company ❤ I booked the company through the Vexere app because there was a 50% discount, so I immediately booked a 22 bed bus ticket. Before the day of departure. One day, the company called me to update the license plate as well as confirm personal information and drop off station. I also whispered to the hotline staff that it was my first time going alone to a far away place and going to a wedding. I also gave the garage the address of the wedding restaurant. So 10 minutes later, the bus company called me back and arranged for me to get off the bus as close to the restaurant as possible. Honestly, I never thought there would be such an enthusiastic and attentive car company. The bus departed at 10:15 p.m., I was at the bus station at 10:50 p.m. As soon as I took my suitcase out of the taxi, a guy ran over to support me and quickly put my suitcase in the car's tunnel, while I dressed up and got in the car. My bed is on top, I haven't climbed a bunk bed in a long time so I'm a bit lost ^^ But surprisingly, from behind a woman's voice came, "Brother, let me help you". So I was helped by NV to the chair very gently and safely. The car is very clean, new interior, warm blankets, soft mattresses and 2 extra pillows to sleep like at home. NV double checks so customers get off at the right station and have the most comfortable experience. Thank you Binh Minh Bus for giving me a wonderful experience using your service ❤❤

Honestly, I'd read the previous reviews and we were a little worried. But it was the best bus trip we've ever taken. The bus left and arrived on time, the drivers were friendly, the ride was okay (although still bumpy, but that's Vietnam for you ^^), and the seats were comfortable. We were pleasantly surprised.

I'm impressed by the politeness of the staff that other bus companies don't have. Picking up at Highway 13 and not taking a shuttle bus is something I really like

Everything was okay, the bus conductor on my trip was very enthusiastic. I have a few suggestions for improvement: 1. Expand the number of pick-up and drop-off points. 2. Check that all passengers are on board before departure. 3. When passengers get off at stops, the conductor could speak loudly (during the day) and gently remind passengers at night (as passengers might be asleep and it would be better to avoid disturbing others). My experience was great! But I only traveled during the day! I hope the bus company continues to improve!