Yes, the ride experience was great, 10 points for customer service, on time. Thank you and I will continue to book tickets next time.

My first time traveling alone away from Saigon, I didn't think I was lucky to book such a great bus company ❤ I booked the company through the Vexere app because there was a 50% discount, so I immediately booked a 22 bed bus ticket. Before the day of departure. One day, the company called me to update the license plate as well as confirm personal information and drop off station. I also whispered to the hotline staff that it was my first time going alone to a far away place and going to a wedding. I also gave the garage the address of the wedding restaurant. So 10 minutes later, the bus company called me back and arranged for me to get off the bus as close to the restaurant as possible. Honestly, I never thought there would be such an enthusiastic and attentive car company. The bus departed at 10:15 p.m., I was at the bus station at 10:50 p.m. As soon as I took my suitcase out of the taxi, a guy ran over to support me and quickly put my suitcase in the car's tunnel, while I dressed up and got in the car. My bed is on top, I haven't climbed a bunk bed in a long time so I'm a bit lost ^^ But surprisingly, from behind a woman's voice came, "Brother, let me help you". So I was helped by NV to the chair very gently and safely. The car is very clean, new interior, warm blankets, soft mattresses and 2 extra pillows to sleep like at home. NV double checks so customers get off at the right station and have the most comfortable experience. Thank you Binh Minh Bus for giving me a wonderful experience using your service ❤❤

Honestly, I'd read the previous reviews and we were a little worried. But it was the best bus trip we've ever taken. The bus left and arrived on time, the drivers were friendly, the ride was okay (although still bumpy, but that's Vietnam for you ^^), and the seats were comfortable. We were pleasantly surprised.

The bus staff is enthusiastic and keeps the customers' dropped items to return them.

Everything was okay, the bus conductor on my trip was very enthusiastic. I have a few suggestions for improvement: 1. Expand the number of pick-up and drop-off points. 2. Check that all passengers are on board before departure. 3. When passengers get off at stops, the conductor could speak loudly (during the day) and gently remind passengers at night (as passengers might be asleep and it would be better to avoid disturbing others). My experience was great! But I only traveled during the day! I hope the bus company continues to improve!

I'm impressed by the politeness of the staff that other bus companies don't have. Picking up at Highway 13 and not taking a shuttle bus is something I really like