Honestly, I'd read the previous reviews and we were a little worried. But it was the best bus trip we've ever taken. The bus left and arrived on time, the drivers were friendly, the ride was okay (although still bumpy, but that's Vietnam for you ^^), and the seats were comfortable. We were pleasantly surprised.

Yes, the ride experience was great, 10 points for customer service, on time. Thank you and I will continue to book tickets next time.

I'm impressed by the politeness of the staff that other bus companies don't have. Picking up at Highway 13 and not taking a shuttle bus is something I really like