We left from Dalat and went to Chau Duc. Getting to the bus as foreigners was more complicated than we wanted. But the bus assistant called us and sent the location. Then he personally walked to help us. It was an interesting first time on a sleeper bus with two young children. We were uncertain when the bus would stop for a break or food. I was surprised when we stopped at midnight in Can Tho and everyone got off and ate some food. When our stop came they woke us up and made sure we were ready. Overall it was a good experience. They have a pillow and blanket on each bed and there was enough room for 1 adult and 1 child comfortably.

We booked tickets without paying for the Nha Trang-Da Nang journey (which is very convenient if you don't have a foreign card to pay with). We arrived at the bus station (the departure point was indicated on the ticket), and they printed our tickets for us at the ticket counter. We also decided to buy tickets for the return journey directly at the counter, as the price was the same in the app. We first took a minibus to the meeting point, and then transferred to the sleep bus itself. I recommend bringing a warm sweater or a thin jacket/vest, as it was occasionally chilly, and the blankets were old, but they were available. USB ports for charging your phone worked, and there was toilet paper and toilet paper. Everything was quite clean. We traveled back from Da Nang (Da Nang bus station, Terminal B2, Exit 8) on a different type of bus with three rows of reclining seats. It's less spacious, but still quite comfortable and much better than an 8-10 hour ride sitting down. We also stopped near Nha Trang and were then taken to the station by a small bus. They also transport packages during the trip, and there may be stops. I recommend this company and book VIP seats.

The bus conductors were cheerful and enthusiastic. I was late but the bus still waited for me and didn't leave like other buses. I will support the bus company on other occasions.