It's been a long time since I've experienced a trip with such good service quality. After booking the ticket, the bus company called to confirm the ticket for me 1 day later, and 1 hour before departure, the bus company called to confirm again and provided the driver's phone number and the car number. Good service, clean car and the driver drove very smoothly.

I don't know how to express my emotions when receiving such dedicated care. Before the bus left, a cute operator called to inform her that the driver would call to pick her up 30 minutes before departure time. At this point, a driver with a soft, polite voice asked: Where are you? I'll come pick you up. Even though the road was a bit crowded, the driver still tried very hard to catch the flight of another passenger in the car, but the car drove very smoothly, without any shock. I noticed that every time I called a passenger, the driver always welcomed the passenger in a soft voice, unlike other cars I've been on. I really like it. Will definitely go again next time

The bus ran relatively on time, with a shuttle service at the Phuong Trang company office as per the booked ticket, transferring passengers to the specific address in Da Lat. The bus was clean, although the sleeping berths were a bit small. The bus company was professional, and the price was 260k VND from Saigon to Da Lat. The travel time was exactly as scheduled. The driver was professional. The experience of booking through the Vexere app was also very good; when purchasing an additional ticket, a staff member on Zalo provided support within 10 minutes. It's definitely worth choosing Phuong Trang's service and booking through the Vexere app.