The car is fully equipped, there is a person at the switchboard to contact before departure time. The driver drove smoothly and safely

Additional comments: Passengers should be fed on time, instead of feeding passengers from 4:30 p.m. to 11:00 p.m. at night. Everything else is good 👍

First time booking tickets on VEXERE and quite surprised when everything was arranged properly when boarding the bus. Everything was fine, right on time, right place, good driver and assistant, quite comfortable bed, filtered water available on the tray,... just a shame there was no place to charge the battery. But that's fine too!

The car scheduled to pick me up on time (5 hours before, 20 minutes before and when it was about to arrive) even though I didn't get on at the station. The wait staff does not make any distinction between customers booking offline and via the app. Satisfied with the trip 👍

Really enjoyed experiencing this service from the garage. From the stages of booking tickets on the app, confirming tickets, and car support staff. The application of the bus ticket booking app is a huge improvement for the bus company. Will support a lot in the future.

For me personally, everything is ok. The driver called back to report the time the car arrived at the pick-up point and after the trip, the bus company called over for customer service. If possible, there should be wifi for guests to use.

First time riding Hai Luan bus, I went from Buon Ho to SG, the driver and bus assistant were lovely. The car doesn't smell like some cars I've driven in the past. It's arranged in the correct location and returned to the right place where the customer registered. I hope the garage is always reputable and enthusiastic to have more customers

Our trip on the Kim Anh bus on 19th August was very comfortable. I was able to view the scenery because I had a window berth. My husband was comfortable but was in the middle row of berths so could not enjoy the scenery.

Buses from Bau Bang - Ha Tien have good quality, drivers and bus assistants have enthusiastic service attitude

Very good from service to way of talking

According to my friend's opinion, the trip was quite good. This time my friend got to ride a limousine so it was quite private, unlike the first time I went for 450k but had to take a regular car. Thank you for the app and the bus company for a safe trip.