The driver was very attentive and considerate of my needs. He picked me up on time, even though I arrived a little later than expected. I am very grateful to the driver and customer service for their great support.

This was the first time I drove a long distance but felt like a short one, the car drove as smooth as a Samsung and the seat was like a cool, air-conditioned bed. Initially, the car had a problem and the driver reported being late, but he handled it and came to pick us up as scheduled on the system. The driver, Van Si, was so funny and enthusiastic that despite the wind and rain, he transported us safely to our destination. 5⭐️ for driver Van Si and the garage. Next time, I hope to have the chance to meet you again.

This time I used a bus service from a hotel in Bai Chay, Ha Long Bay, to Hanoi. I placed the order at 7 p.m., and I didn’t get a WhatsApp message until 7 a.m. the next morning (I left my country code and phone number and use WhatsApp). The pickup was very punctual, and the VIP seat I booked was correct. There were already three women on the bus. On the way, we stopped at a rest area and everyone got off to take a break. Near the outskirts of Hanoi, I got off the bus and was transferred to another small car, which took me to my final destination.

Super enthusiastic driver, very comfortable car.