The bus was waiting at the designated location. The driver met us, checked our tickets, and helped everyone who arrived early get settled. The cabins were clean, intact, and in working order. The blanket smelled pleasantly after being washed, and there was water. The bus had a toilet: clean, working, with toilet paper and soap. The driver drove carefully and didn't honk. I was very satisfied with the trip. The bus was waiting at the designated location. The driver met us, checked the tickets, and helped everyone who arrived early get settled. The cabins were clean, intact, and everything was in working order. The blanket had a fresh, clean scent, and water was provided. There is a toilet on the bus: it was clean, functional, and equipped with toilet paper and soap. The driver drove carefully and didn't honk. I am very satisfied with the trip. Xe buýt đã đợi sẵn ở đúng điểm hẹn. Tài xế đón khách, kiểm tra vé và sắp xếp chỗ ngồi chu đáo cho những người đến sớm. Trong khoang nằm rất sạch sẽ, đồ đạc còn mới và hoạt động tốt. Chăn có mùi thơm dễ chịu sau khi giặt, có sẵn nước uống. Trên xe có nhà vệ sinh sạch sẽ, dùng tốt, có đủ giấy vệ sinh and xà phòng. Tài xế lái xe rất cẩn thận, không bóp còi nhiều. Tôi rất hài lòng với chuyến đi này.

Excellent bus and very safe driving. To make this a 5-star experience, I suggest the company implement a "no sound" policy for phones at night to respect those sleeping. It's a sleeper bus, so quiet is key! Also, please display the Wi-Fi password clearly inside the cabin for convenience. I would definitely ride with them again! -------------- The bus is of good quality and the driver is very safe. To make the service even better, I suggest the bus company implement a clear policy regarding keeping quiet (turning off phone sounds) at night to avoid disturbing other passengers. Additionally, the company should display the Wi-Fi password inside the bus for easy access. I will continue to support this bus company in the future!

I was picked up at the correct pick-up point and seated in my reserved seat. The driver was enthusiastic, cheerful, and friendly. I'm quite prone to motion sickness, and the strong smell of air conditioning makes me nauseous. However, with Trong Thuy Travel, I didn't notice the strong air conditioning smell like with other companies. I was quite satisfied with the trip, and I will definitely support this company again for future trips.

Initially, there seemed to be a discrepancy with the agreed-upon pick-up location: The (generally helpful) tracking app, which allows you to follow the bus online before boarding, only showed a different pick-up location, not the one we had been informed of. This caused some brief confusion, and we had to contact the company by phone. However, the driver did arrive on time at the originally intended pick-up location, so boarding went smoothly. Unfortunately, we couldn't use the seats we had booked (in the front) because we wanted our 3-year-old son to sit on our lap (free of charge), which wasn't allowed for safety reasons. We were then easily assigned other seats. These were very comfortable (unfortunately, there are no seatbelts, except in the very front). The journey was pleasant; music was playing at times, videos were shown on a screen, and there was a nice flashing light on the ceiling. The driver drove carefully, and we even arrived at our destination ahead of schedule. All in all, a good experience; we would book with this provider again.

New car, I went on the Quy Nhon -> Da Nang trip and it was very comfortable. The shuttle bus picked up and dropped off at both QN and DN. The car company is new but I don't know why I saw many low reviews so I was hesitant when I bought the ticket, but after the trip I found it great. All the staff were friendly and enthusiastic. Text the co-driver if you want to go to the toilet and he happily stopped the car at the nearest gas station so my family could get off!! Other cars sometimes grimaced and cursed lightly :) New car, strong air conditioner, clean. I don't understand why there are many low reviews? Everyone please support me, I went from Quy Nhon to Da Nang and the whole car had 7 passengers, it was pitiful. Wish Tan Quang Dung success.