All service experiences were good, each car picked up earlier than scheduled on the app (probably due to holidays and had been notified in advance but still a bit stuck on the pre-arranged schedule), enthusiastic and polite staff! Still 5 stars!

Lơ xe đợt này rất vui vẻ, nhiệt tình. không giống những người lơ xe những đợt đi vài tháng trước rất lấc cấc bố láo

The driver and the bus conductor were lovely. I was stuck in traffic but they still tried to wait so I wouldn't miss the trip. They were very gentle and polite. The car was clean, airy, and the blankets smelled good. I was very satisfied with this trip.