Honestly, I'd read the previous reviews and we were a little worried. But it was the best bus trip we've ever taken. The bus left and arrived on time, the drivers were friendly, the ride was okay (although still bumpy, but that's Vietnam for you ^^), and the seats were comfortable. We were pleasantly surprised.

The staff were lovely, and the bus was lovely too 😂 It was new, clean, and had Pikachu decorations all over it. Each bed even had a long Pikachu plushie to hug 🤣 The pink pig-patterned blankets would be a hit with kids. This was the first time I'd seen a bus company provide toothbrushes. Two elderly people boarded the bus and the staff even escorted them to their seats to assist them; overall, it was very thoughtful.

The first time I rode the bus, I was also hesitant, but I was really satisfied with the bus conductor, very enthusiastic and friendly. If needed, I will still ride again.

Excellent service, clean and well-equipped vehicles. Competitive prices. I traveled during the Lunar New Year but the fare wasn't as high as other bus companies, and the service was still good; the staff were polite and friendly 👍