10 points. Whatever seat you choose, sit there, the car is new, genuine, the driver runs ok. Unlike the Thanh Cong car, where you put the seat on one side and let you sit on the other, the car is much older.

There is quite good private transportation support. The VIP seats were comfortable but the bus was running a bit late, but luckily my flight was delayed so I didn't have to wait long for the bus. Next time I will definitely go again.

For me personally, everything is ok. The driver called back to report the time the car arrived at the pick-up point and after the trip, the bus company called over for customer service. If possible, there should be wifi for guests to use.