Everything was good, when crossing the bridge, the driver slowed down to avoid shocks. I took the CT-SG route but due to traffic jam, it took me 4 and a half hours. I saw on the app that it only takes 3 hours and 15 minutes to run, so I don't know if it would run on time if it wasn't stuck. If I have a chance, I will try going again

I was quite nervous when I read many comments saying the bus was late, but the bus arrived 10 minutes earlier, so it probably depends on the bus and fate. The vehicle is fully equipped with water, towels, cakes, blankets, and pillows. The bed is quite comfortable if sleeping for 1 person. Even though my lover and I are both 7-8 feet tall, quite thin, we still feel a bit tired lying down. I think this trip is ok, I still have to wait for the return trip. Regarding payment, I think I should choose online payment to get a discount, because I choose to pay when getting on the bus but in the end I still have to transfer money in advance to deposit a seat. Generally satisfied.

Very satisfied with the service attitude of the garage, cleanliness, ... Thank you garage

For me personally, everything is ok. The driver called back to report the time the car arrived at the pick-up point and after the trip, the bus company called over for customer service. If possible, there should be wifi for guests to use.