The staff were lovely, and the bus was lovely too 😂 It was new, clean, and had Pikachu decorations all over it. Each bed even had a long Pikachu plushie to hug 🤣 The pink pig-patterned blankets would be a hit with kids. This was the first time I'd seen a bus company provide toothbrushes. Two elderly people boarded the bus and the staff even escorted them to their seats to assist them; overall, it was very thoughtful.

I was picked up at the correct pick-up point and seated in my reserved seat. The driver was enthusiastic, cheerful, and friendly. I'm quite prone to motion sickness, and the strong smell of air conditioning makes me nauseous. However, with Trong Thuy Travel, I didn't notice the strong air conditioning smell like with other companies. I was quite satisfied with the trip, and I will definitely support this company again for future trips.

Honestly, I'd read the previous reviews and we were a little worried. But it was the best bus trip we've ever taken. The bus left and arrived on time, the drivers were friendly, the ride was okay (although still bumpy, but that's Vietnam for you ^^), and the seats were comfortable. We were pleasantly surprised.