We heard the driving was very dangerous and for the first two hours we were really scared and then after a while when faced with constant perceived eminent death, we relaxed and accepted our fate and started to really enjoy the journey and skill of our driver. They are very experienced drivers and you cannot compare it to how we drive in the west. We had a great time in the end and the views out of the car were fantastic. It’s not for the faint hearted or the week of stomach but if you like adventure and living on the edge, I highly recommend it.

Comfortable and felt safe. I have been on many overnight busses through South America and this was a far superior experience. Comfortable bed / seat, relatively easy to find the bus and get on board despite the language barrier. Bus staff were friendly and very helpful. They even dropped me as close as they could to my hostel

The car runs smoothly, you guys should wait at Kim Anh intersection, near the signboard of Phu Tho gymnasium, or call a taxi to take you to the waiting area for the bus to get to CB and we'll know right away. There is a stop to eat delicious meat porridge. Friendly and enthusiastic staff 10 points

We had a positive experience travelling with Thanh Ly from Hanoi to Cao Bang. The bus was already waiting in My Dinh bus station, the bus station staffs pointed out to where the bus was and bus staff helped with our luggage and shoes. The size of the cabin is clearly mentioned as 170cms. Those who are taller might find it uncomfortable. AC worked well, drinking water was provided. We did not wake up for the toilet break so we cannot comment on it. The bedding was neat, the blanket really kept us warm and the pillow was good. The staff checked where our accommodation was and a shuttle picked us up from the stop that we chose and conveniently dropped us at our homestay.

The bus company staff provided excellent support.

The bus company is very enthusiastic in supporting the change of pick-up point from Giap Bat Bus Station to My Dinh Bus Station. However, the bus company should coordinate with the car booking App companies to add more pick-up points at My Dinh Bus Station for the convenience of customers.

I have to say that bus services in Vietnam are of a very high standard. The app shows you where the bus is, when it will arrive, and even exactly where you should stand. We felt safe with the driver; he made regular stops and kept asking us if we needed anything. We were very satisfied. We highly recommend this transportation service.