Good service, friendly driver and assistant, right in my seat, satisfied with the bus company, fast and good support hotline, overall satisfied

I was quite nervous when I read many comments saying the bus was late, but the bus arrived 10 minutes earlier, so it probably depends on the bus and fate. The vehicle is fully equipped with water, towels, cakes, blankets, and pillows. The bed is quite comfortable if sleeping for 1 person. Even though my lover and I are both 7-8 feet tall, quite thin, we still feel a bit tired lying down. I think this trip is ok, I still have to wait for the return trip. Regarding payment, I think I should choose online payment to get a discount, because I choose to pay when getting on the bus but in the end I still have to transfer money in advance to deposit a seat. Generally satisfied.

The driver and the bus conductor were lovely. I was stuck in traffic but they still tried to wait so I wouldn't miss the trip. They were very gentle and polite. The car was clean, airy, and the blankets smelled good. I was very satisfied with this trip.

We went by bus at 19:30 Danang - Nha Trang. The blue illuminated bus looks like a spaceship of the future. Super comfortable! If possible, take the top bunks, and in the middle of the cabin (at least the second row from the drivers, because they can smoke and chat the whole trip) and at least the second row from the toilet (it may smell). We had a clean, comfortable toilet, modern leather seats, and blankets. The driver drove moderately, did not honk excessively at night and did not brake sharply. We slept well) at 4:30 we arrived at the station near Nha Trang. There everyone was asked to get out, given their things and put into a Sprinter, which went to the center of Nha Trang. Due to the fact that this nuance with the transfer was not agreed upon in advance, it naturally raised many questions from passengers. But the drivers don't speak English. They only show you with gestures where to go)) And they literally forcefully transfer you into the sprinter so that you don’t get lost)

The bus conductors were cheerful and enthusiastic. I was late but the bus still waited for me and didn't leave like other buses. I will support the bus company on other occasions.

The garage is very thoughtful. I'm in Phu Yen and take the 9pm flight, the bus company has bread and milk ready for passengers (+1 super big point). Call before pick up time (about half an hour). Staff are also very polite and attentive. A big plus is that the after-service is super good. When I arrived in the morning, in the afternoon someone from the bus company contacted me to ask about the experience and service to improve better. The place is also very clean and comfortable. However, because I get car sick, I'm quite sensitive to smells. I hope the bus company can arrange some hanging bags of ginger, lemongrass, or something to make the smell in the car more pleasant. This review has no seeding or advertising, so anyone who is considering experiencing this garage should try it, don't hesitate. A small note for tall people: if possible, you should choose the beds in front. Last day I went because I had no other choice so I slept in the last bed which is a bit short for my height. But it's still quite comfortable, I just think the front bed will be a little more comfortable.