The driver and conductor were polite and provided enthusiastic service. The sleeping berths were comfortable and well-equipped. The bus departed on time and picked up and dropped off passengers at the correct locations. There was a stop for passengers to use the clean restroom. I will definitely support this bus company again on my next trip.

Reading some negative comments made me a bit confused, but after taking the Da Nang-Pleiku trip on April 29, 2023 at 9:00 p.m. by regular car, I have the following reviews: - The 2 drivers were extremely friendly and arranged seats. 1 seat for each person - The bus assistant is stupid, probably on the same frequency so whatever he says will make him laugh - The bus leaves on time, there is a telegraph notification before the departure time, good service attitude. - Normal facilities, because I booked a regular car, I don't ask for anything more. But it looks pretty good, I stopped to go to the bathroom.