Excellent bus and very safe driving. To make this a 5-star experience, I suggest the company implement a "no sound" policy for phones at night to respect those sleeping. It's a sleeper bus, so quiet is key! Also, please display the Wi-Fi password clearly inside the cabin for convenience. I would definitely ride with them again! -------------- The bus is of good quality and the driver is very safe. To make the service even better, I suggest the bus company implement a clear policy regarding keeping quiet (turning off phone sounds) at night to avoid disturbing other passengers. Additionally, the company should display the Wi-Fi password inside the bus for easy access. I will continue to support this bus company in the future!

I was picked up at the correct pick-up point and seated in my reserved seat. The driver was enthusiastic, cheerful, and friendly. I'm quite prone to motion sickness, and the strong smell of air conditioning makes me nauseous. However, with Trong Thuy Travel, I didn't notice the strong air conditioning smell like with other companies. I was quite satisfied with the trip, and I will definitely support this company again for future trips.

Initially, there seemed to be a discrepancy with the agreed-upon pick-up location: The (generally helpful) tracking app, which allows you to follow the bus online before boarding, only showed a different pick-up location, not the one we had been informed of. This caused some brief confusion, and we had to contact the company by phone. However, the driver did arrive on time at the originally intended pick-up location, so boarding went smoothly. Unfortunately, we couldn't use the seats we had booked (in the front) because we wanted our 3-year-old son to sit on our lap (free of charge), which wasn't allowed for safety reasons. We were then easily assigned other seats. These were very comfortable (unfortunately, there are no seatbelts, except in the very front). The journey was pleasant; music was playing at times, videos were shown on a screen, and there was a nice flashing light on the ceiling. The driver drove carefully, and we even arrived at our destination ahead of schedule. All in all, a good experience; we would book with this provider again.