On November 11th, I took a trip from Dak R'lap to Da Nang. After arriving, I accidentally dropped my black wallet containing documents and over 1 million VND in cash. I thought I had been pickpocketed, but the driver and the bus assistant were kind enough to contact me and return it to me. I am very grateful to the driver and the bus assistant 🥰

The bus company provides good service, and the staff are excellent.

A super cute garage from the staff to the assistant driver. Everyone is enthusiastic and gentle, there is bird's nest bread and water that takes care of guests very well, worth choosing every time you go home

The bus arrived on time, there was an even shuttle bus service to pick me up. It was clean inside, 2 pillows provided. The driving style was rather fast and we were tossed back and forth a lot - but I cannot compare with other night buses as it was my first one. Generally, I am satisfied.

Excellent bus and very safe driving. To make this a 5-star experience, I suggest the company implement a "no sound" policy for phones at night to respect those sleeping. It's a sleeper bus, so quiet is key! Also, please display the Wi-Fi password clearly inside the cabin for convenience. I would definitely ride with them again! -------------- The bus is of good quality and the driver is very safe. To make the service even better, I suggest the bus company implement a clear policy regarding keeping quiet (turning off phone sounds) at night to avoid disturbing other passengers. Additionally, the company should display the Wi-Fi password inside the bus for easy access. I will continue to support this bus company in the future!

I'm deeply impressed with the service of the company.

The female receptionists were lovely. The male staff at the university office were cheerful, caring, and enthusiastic. During my trip, there were two elderly families talking quite loudly. When a staff member reminded them to be quiet, the two elderly people scolded her. If they had given a bad review, I would have responded in kind. The staff member's reminder was very accurate. The two elderly people were talking very loudly, so loudly that I even dreamt about their conversation. So, if the staff member receives a complaint, please don't deduct their salary. If they do, please tell them to contact me at my phone number, and I'll assist them. My number ends in 666, the trip was from the university to Nha Trang on January 16th. Oh, and the lovely female receptionists even changed my single room to a double room and added a note saying (I'm alone) in love. But sleeping alone in a double room means every time the bus turns a corner, it's a disaster! I don't travel by bus often, but it's enough to give it a 10/10.