The car scheduled to pick me up on time (5 hours before, 20 minutes before and when it was about to arrive) even though I didn't get on at the station. The wait staff does not make any distinction between customers booking offline and via the app. Satisfied with the trip 👍

SG-BMT 1. Safety: I am very satisfied with the quality of Tien Oanh's passenger cars. The car is well maintained, the driver is also very experienced and drives safely. 2. Amenities: provides full amenities such as comfortable seats, cool air conditioning, high-speed wifi and mobile phone charging port. 3. Time and accuracy: The bus departs on time and arrives at BMT on time as committed. 4. Price: I feel the price of the bus service is very reasonable and consistent with the quality and amenities provided. 5. Service attitude: Staff and drivers are very enthusiastic, thoughtful and respectful of customers. I feel very comfortable and satisfied with the services they provide. Their services fully met my needs and I will use their services in the future if I have the opportunity.

The car is fully equipped, there is a person at the switchboard to contact before departure time. The driver drove smoothly and safely

Really enjoyed experiencing this service from the garage. From the stages of booking tickets on the app, confirming tickets, and car support staff. The application of the bus ticket booking app is a huge improvement for the bus company. Will support a lot in the future.

First time booking tickets on VEXERE and quite surprised when everything was arranged properly when boarding the bus. Everything was fine, right on time, right place, good driver and assistant, quite comfortable bed, filtered water available on the tray,... just a shame there was no place to charge the battery. But that's fine too!

Buses from Bau Bang - Ha Tien have good quality, drivers and bus assistants have enthusiastic service attitude

Additional comments: Passengers should be fed on time, instead of feeding passengers from 4:30 p.m. to 11:00 p.m. at night. Everything else is good 👍

First time riding Hai Luan bus, I went from Buon Ho to SG, the driver and bus assistant were lovely. The car doesn't smell like some cars I've driven in the past. It's arranged in the correct location and returned to the right place where the customer registered. I hope the garage is always reputable and enthusiastic to have more customers

Our trip on the Kim Anh bus on 19th August was very comfortable. I was able to view the scenery because I had a window berth. My husband was comfortable but was in the middle row of berths so could not enjoy the scenery.

Very good from service to way of talking

review of a trip to experience the premium double room car service: + The car rides smoothly, cold towels and cakes are served. At first I thought it would be charged but when I asked the staff they said it was free, so I asked for 2 seats. Delicious + Professional staff and driver, use very good app, collect money with QR code to scan, no need to discuss + The fenders on the car are still very new, it seems like the car I drove was newly purchased, so there is still a plastic bag Yes, this bus company invested a lot + in general about the service, I rate it 9.6/10 - The car goes a little faster and it's ok, the transfer goes a little faster to help reduce detours and it's ok, everyone should choose and experience it. Try it out, no need to fly and waste money