First time booking a bus ticket online and even paying in advance but it didn't disappoint! Quy Thao bus station is the only bus (I've ever been on it) where the drivers talk politely and don't use profanity. This alone is a 5 star rating. The driver also drank Pepsi and was very cute, not smoking like other cars. Pick up and pay at the correct point. Be able to lie on the correct bed. Overall 10 points.

SG-BMT 1. Safety: I am very satisfied with the quality of Tien Oanh's passenger cars. The car is well maintained, the driver is also very experienced and drives safely. 2. Amenities: provides full amenities such as comfortable seats, cool air conditioning, high-speed wifi and mobile phone charging port. 3. Time and accuracy: The bus departs on time and arrives at BMT on time as committed. 4. Price: I feel the price of the bus service is very reasonable and consistent with the quality and amenities provided. 5. Service attitude: Staff and drivers are very enthusiastic, thoughtful and respectful of customers. I feel very comfortable and satisfied with the services they provide. Their services fully met my needs and I will use their services in the future if I have the opportunity.

First time riding Hai Luan bus, I went from Buon Ho to SG, the driver and bus assistant were lovely. The car doesn't smell like some cars I've driven in the past. It's arranged in the correct location and returned to the right place where the customer registered. I hope the garage is always reputable and enthusiastic to have more customers

The sleeper bus to BMT was comfortable, more space than what I experienced before, bottle of water a blanket and a pillow included. AC was set to a good temperature. We left on time and arrived 30mins earlier than expected. Driver was great compared to other ones in Vietnam! Not too much honking, no loud music or other noises and driving felt safe so it was easy to sleep. I'm glad I booked through Vexere and had the bus gps location and plate number because I had to search around the bus station to find it which is a Da Lat bus station problem (not all buses are up on the information board), not the company.

The car is fully equipped, there is a person at the switchboard to contact before departure time. The driver drove smoothly and safely

The bed is wide and comfortable, the pillows and blankets are very clean and fragrant, you can sit in the right place as booked, good service attitude.

Very good service, the bus company picks up and drops off passengers at the correct address, first time riding without incurring additional Grab costs. Enthusiastic staff. Suggestion: The bus company needs to interact more with customers via App or Zalo or phone messages so that passengers can feel secure, especially those who book tickets via the App. Thank you very much, I'll book again next time

First time using the University bus company. I think the pick-up and drop-off process is not very scientific, I see many people have to take the bus to the big bus stop to wait. The sleeping cabin is a bit short for me (I'm 175cm tall) but it's still OK to sleep with my legs stretched out. Clean, tidy, and plenty of drinking water. I got a 50% discount on the ticket so I'm super happy.