The female receptionists were lovely. The male staff at the university office were cheerful, caring, and enthusiastic. During my trip, there were two elderly families talking quite loudly. When a staff member reminded them to be quiet, the two elderly people scolded her. If they had given a bad review, I would have responded in kind. The staff member's reminder was very accurate. The two elderly people were talking very loudly, so loudly that I even dreamt about their conversation. So, if the staff member receives a complaint, please don't deduct their salary. If they do, please tell them to contact me at my phone number, and I'll assist them. My number ends in 666, the trip was from the university to Nha Trang on January 16th. Oh, and the lovely female receptionists even changed my single room to a double room and added a note saying (I'm alone) in love. But sleeping alone in a double room means every time the bus turns a corner, it's a disaster! I don't travel by bus often, but it's enough to give it a 10/10.

We booked tickets without paying for the Nha Trang-Da Nang journey (which is very convenient if you don't have a foreign card to pay with). We arrived at the bus station (the departure point was indicated on the ticket), and they printed our tickets for us at the ticket counter. We also decided to buy tickets for the return journey directly at the counter, as the price was the same in the app. We first took a minibus to the meeting point, and then transferred to the sleep bus itself. I recommend bringing a warm sweater or a thin jacket/vest, as it was occasionally chilly, and the blankets were old, but they were available. USB ports for charging your phone worked, and there was toilet paper and toilet paper. Everything was quite clean. We traveled back from Da Nang (Da Nang bus station, Terminal B2, Exit 8) on a different type of bus with three rows of reclining seats. It's less spacious, but still quite comfortable and much better than an 8-10 hour ride sitting down. We also stopped near Nha Trang and were then taken to the station by a small bus. They also transport packages during the trip, and there may be stops. I recommend this company and book VIP seats.

The bus departed from the bus station in Da Nang and stood in sector B. Always in touch, you could call and find out how to find it. Quite comfortable and private places. There is a dry toilet. There were no long stops along the way for breaks. Overall everything is great.

The bus conductors were cheerful and enthusiastic. I was late but the bus still waited for me and didn't leave like other buses. I will support the bus company on other occasions.

The bus was waiting at the designated location. The driver met us, checked our tickets, and helped everyone who arrived early get settled. The cabins were clean, intact, and in working order. The blanket smelled pleasantly after being washed, and there was water. The bus had a toilet: clean, working, with toilet paper and soap. The driver drove carefully and didn't honk. I was very satisfied with the trip. The bus was waiting at the designated location. The driver met us, checked the tickets, and helped everyone who arrived early get settled. The cabins were clean, intact, and everything was in working order. The blanket had a fresh, clean scent, and water was provided. There is a toilet on the bus: it was clean, functional, and equipped with toilet paper and soap. The driver drove carefully and didn't honk. I am very satisfied with the trip. Xe buýt đã đợi sẵn ở đúng điểm hẹn. Tài xế đón khách, kiểm tra vé và sắp xếp chỗ ngồi chu đáo cho những người đến sớm. Trong khoang nằm rất sạch sẽ, đồ đạc còn mới và hoạt động tốt. Chăn có mùi thơm dễ chịu sau khi giặt, có sẵn nước uống. Trên xe có nhà vệ sinh sạch sẽ, dùng tốt, có đủ giấy vệ sinh and xà phòng. Tài xế lái xe rất cẩn thận, không bóp còi nhiều. Tôi rất hài lòng với chuyến đi này.