🇬🇧 This transport company provides excellent services. The driver is great, he drives carefully and smoothly. The cars are new and clean, and passengers are provided with drinking water. The only minor issue is that there are sometimes delays. But for me, comfort and safety are the main priorities. As a guide who frequently uses the services of various carriers, I definitely recommend it! 🇻🇳 ​This is a great way to travel. The cars are new and clean, and I don't know how to drive. Xe mới, sạch sẽ và có phục vụ nước uống miễn phí. Điểm duy nhất cần lưu ý là đôi khi có thời gian chờ đợi khởi hành hơi lâu. Tuy nhiên, yếu tố quan trọng nhất đối với tôi vẫn là sự an toàn và thoải mái. Là một hướng dẫn viên du lịch thường xuyên sử dụng dịch vụ của nhiều nhà xe, tôi hoàn toàn đề xuất nhà xe này! ​🇬🇧 ​This transport company delivers great service. The driver is excellent and drives very smoothly and safely. The vehicles are new and clean, and free bottled water is provided. The only minor downside is that there can sometimes be delays prior to departure. However, safety and comfort are what matters most to me. As a professional tour guide who frequently uses transport services, I definitely recommend them!

I had an excellent trip with Trọng Thủy Travel. The limousine bus was clean, modern, and very comfortable. The massage seats made the 4.5-hour journey surprisingly relaxing. The conductor was polite and helpful, the driver was careful and professional, and everything was well organized. The announcements were clear, boarding was easy, and the whole trip went exactly as planned. I booked my ticket through Vexere, and the entire experience—from booking to arrival—was smooth and hassle-free. I am very satisfied with this company and would definitely choose Trọng Thủy Travel again. Highly recommended!

Excellent bus and very safe driving. To make this a 5-star experience, I suggest the company implement a "no sound" policy for phones at night to respect those sleeping. It's a sleeper bus, so quiet is key! Also, please display the Wi-Fi password clearly inside the cabin for convenience. I would definitely ride with them again! -------------- The bus is of good quality and the driver is very safe. To make the service even better, I suggest the bus company implement a clear policy regarding keeping quiet (turning off phone sounds) at night to avoid disturbing other passengers. Additionally, the company should display the Wi-Fi password inside the bus for easy access. I will continue to support this bus company in the future!

My first experience was exactly what I wanted; the seats were very comfortable and the driver was lovely.

The female receptionists were lovely. The male staff at the university office were cheerful, caring, and enthusiastic. During my trip, there were two elderly families talking quite loudly. When a staff member reminded them to be quiet, the two elderly people scolded her. If they had given a bad review, I would have responded in kind. The staff member's reminder was very accurate. The two elderly people were talking very loudly, so loudly that I even dreamt about their conversation. So, if the staff member receives a complaint, please don't deduct their salary. If they do, please tell them to contact me at my phone number, and I'll assist them. My number ends in 666, the trip was from the university to Nha Trang on January 16th. Oh, and the lovely female receptionists even changed my single room to a double room and added a note saying (I'm alone) in love. But sleeping alone in a double room means every time the bus turns a corner, it's a disaster! I don't travel by bus often, but it's enough to give it a 10/10.

Excellent overnight bus trip from Hoi An to Da Lat with Viet Lao. The staff was very friendly, the bus was clean, the driver was a good driver, and there was no music or unpleasant noise. All this at a good price with smooth communication in English, so I recommend it. For first-timers: there are no toilets, but there were three stops approximately every two hours (you are notified in advance by announcement). You cannot eat on the bus, but there are restaurants and snack bars at some stops. You must remove your shoes and walk barefoot. At the stops, plastic slippers are provided as you exit the bus; you return them to a bin before reboarding. A small bottle of water, a blanket, and a pillow are provided. There is a USB port. I couldn't get the Wi-Fi to work, but that might be my fault. For those who are overweight or very tall, I recommend taking buses with fewer seats (there were about 35, and I'm not overweight, but it was a tight fit). I recommend the lower and middle seats.