I was fully informed when the pick-up time changed. The driver was polite and drove very smoothly and comfortably. There were passengers in the car that made things difficult for the driver and annoyed everyone, but he still knew how to handle the situation to keep the atmosphere comfortable for the whole car.

I was seated in my reserved seat, so I felt comfortable and happy. The driver proactively chatted with friends on the phone to keep his spirits up while driving, and he didn't talk too loudly, so I found it normal. He stopped to concentrate on sections requiring focus, like mountain roads. The driver also proactively arranged a Grab ride for me to pick me up, and I paid the fare myself. I'm not sure if there was any assistance, but the fee was a few tens of thousands of dong, so I didn't bother asking. The car was quite clean, comfortable, and didn't have a strong odor.

Great experience. The bus station is near home, convenient to go & return. The bus departs on time, the driver is polite, helps arrange luggage, the bus staff works professionally, takes good care of customers, supports luggage from the bus to the customer. The bus arrives at the bus station to pick up & drop off customers at the exact location booked. Before the driver arrives to pick up the customer, he calls to remind in advance 👍👍👍👍 The limousine is clean and polite with clean blankets, drinks, snacks, towels. Worth the money. Will use it again next time & recommend it to family members. Using this bus saves time & less tiredness. The minus point is that the engine is a little noisy, but other bus companies have louder engines. This is okay. The driver drives very carefully & safely. No weaving, No fighting for the road, No reckless overtaking, less bumpy. No nervousness & fear like when using Phuong Trang bus. We are very happy to give the car 5***** 👍👍👍👍