The attitude from the waiting area to the driver was great. When we were nearing O Quy Ho Pass, I asked the driver, "Which side is best for filming?" He said the left side was the best. So I asked if I could lie on the left for a bit and he agreed. All the buses were new. I noticed they seemed to use Kim Long buses quite a lot.

Picked me on the dot at my hotel in Hanoi. Helped to load my suitcase into the trunk area. Extremely comfortable seating chair with the massager being the star. Was very relaxing to have it. Stopped for a couple of loo and snack breaks. Very good coordination from Ms Trang at Cuong Phat Limousine. Sent me the details via WhatsApp yesterday itself with the Driver and Vehicle details. Will highly recommend their service to all 👍👍👍

I was late for my flight but the bus company still waited for me. Thank you for your good support.