Hãng xe Đức Phát chất lượng dịch vụ rất tốt. Bác tài xe trung chuyển 2 đầu Hà Nội và Thanh Hóa đều rất chu đáo tận tình phục vụ khách hàng từ việc đón trả khách tới việc phụ giúp vận chuyển đồ đạc. Xe đi an toàn, đúng giờ.

The car is very new, clean, each person has a private room, pick-up service, reasonable price

Although the departure was later than the number on the express (8:40 am departure but the bus only left at 9:30 am), the driver drove smoothly and arrived at the desired destination, there was a free shuttle service to the hotel. Very good, the Limousine was also clean and new.

Enthusiastic driver, car runs ok

The bus company's service process is very good, with very few areas needing improvement. However, it would be better if the company changed its tissue paper supplier, as the tissues have a slightly strange smell. Otherwise, I've witnessed many changes in the bus company over the past two months: drivers and bus assistants are increasingly friendly, the service process is clear and efficient, and they've resolved the transfer bottleneck in Hanoi by assigning specific zones to each bus.