The driver called and asked us to come to another pickup point than the one we selected in the app which, as a non native Vietnamese speaker, required external help for the communication. Instead of just dropping us off at the default drop-off, the driver asked us specifically where we intended to go and made an effort to drive us there. The driver was friendly and helpful. The mini bus was modern and the ride went smoothly.

Thank you so much. If you want to use the cabin bus from Phu My Hung to Da Lat, use here. I had a hard time understanding him because he had a Vietnamese accent, but I could easily communicate in English! The office called me an hour before boarding the bus, and even though I had to transfer several times because I didn't arrive on time, they kindly accepted me. If you take a shuttle (van) at the main gate, it will take you to the meeting point. Since you are in a hurry, cut off the ticket first and hand it over. Although the driver or conductor does not speak English, they will let you know when you get to the drop-off point. There is also a shuttle, so you can ignore it if Grab is in operation, and the shuttle driver will also kindly inform you with gestures, so all you have to do is show the hotel address. I really appreciate everything. If you go to DaLat from PhuMyHung, you just book a bus here. Office worker can speak English little bit. And they called me before 1 hour ago to take the bus. I just waited in LotteMart Dist 7 Main Gate, took the shuttle(silver Mini Van) and they dropped me off hub. Just a few minutes later, I could take the bus to DaLat. The officer brought tickets and helped everything. They are so kindly, friendly. The bus driver and sub driver(?) can't say English, but the point is not the problem. They tried to help me always. When I arrived DaLat, I met taxi driver. So I asked anyone, can I use shuttle. They have shuttle service, that's why I just ignored taxi driver. I just showed hotel address, kindly shuttle driver dropped me off right place. I really appreciate everything. I hope to see you again.

It's been a long time since I've experienced a trip with such good service quality. After booking the ticket, the bus company called to confirm the ticket for me 1 day later, and 1 hour before departure, the bus company called to confirm again and provided the driver's phone number and the car number. Good service, clean car and the driver drove very smoothly.

Good service, friendly driver and assistant, right in my seat, satisfied with the bus company, fast and good support hotline, overall satisfied