The female receptionists were lovely. The male staff at the university office were cheerful, caring, and enthusiastic. During my trip, there were two elderly families talking quite loudly. When a staff member reminded them to be quiet, the two elderly people scolded her. If they had given a bad review, I would have responded in kind. The staff member's reminder was very accurate. The two elderly people were talking very loudly, so loudly that I even dreamt about their conversation. So, if the staff member receives a complaint, please don't deduct their salary. If they do, please tell them to contact me at my phone number, and I'll assist them. My number ends in 666, the trip was from the university to Nha Trang on January 16th. Oh, and the lovely female receptionists even changed my single room to a double room and added a note saying (I'm alone) in love. But sleeping alone in a double room means every time the bus turns a corner, it's a disaster! I don't travel by bus often, but it's enough to give it a 10/10.

Mình tình cờ biết đến xe này tai ben xe phia nam sau khi từ chối đi xe quen vì không giữ đúng ghế mình đã đặt từ 3 ngày trước(mình say xe với có bé nên cần ghế trước, dưới). Thật ấn tượng vù nhân viên tư vấn, gửi thông tin zalo rõ ràng, chuyên nghiệp. Đi đúng giờ, xe mới toanh, sạch sẽ thơm tho, buồng rộng, đẹp, ghế có chế độ matxa bên cạnh các chức năng thông thường như nâng, hạ xuống phần đầu, chân, ổ sạc pin, ... thích view ngắm cảnh cực chill, các anh tài và lơ cũng cực dễ thương, tâm lý. 10 điểm không nhưng. Mình sẽ lưu lại để giới thiệu người nhà, bạn bè đi xe này. ưng hết sức. Giờ thấy may mắn vì cảm ơn xe kia để mình bít đến xe này

Second 45-minute trip with Han Café (Saigon-Mui Ne in a "Limousine sleeping bus" - cabins - and Phan Rang-Mui Ne in a "standard sleeper bus") and we were just as satisfied as before. The driving was exemplary, the staff incredibly attentive (they checked that everything was alright in your seat, were always smiling, and provided a warm welcome and helpful information at the pick-up point). The bus was clean and comfortable, and the communication was impeccable (they sent us a WhatsApp message to remind us of our trip and the pick-up point). The pick-up point in Phan Rang was comfortable (clean restrooms, drinks available for purchase, and excellent boarding). They even arranged a drop-off point for us because we had gone to the wrong location. Their "standard sleeper buses" are still perfectly comfortable and include several convenient stops. Compared to another so-called "VIP cabin" company where I thought I was going to die (dangerous and uncomfortable driving for passengers, poorly maintained buses, and extremely unfriendly staff), I highly recommend Han Café. I wasn't able to try their overnight trips, as they were full, probably because they're in high demand! Don't hesitate! 👍

The driver was lovely, and the driver was cheerful.

It is very difficult for foreigners to understand the location of the bus terminal and where the buses come from. I arrived an hour before the bus departed, but after walking for over an hour they finally called me and found me. The service was normal, but anyway I slept better than in a hotel because I was so comfortable. It would be nice if the horns were less loud. But I enjoyed it so I give it full marks. Thank you very much.