quý công ty nên: 1) kiểm tra và dán tem hành lý cho khách theo màu của từng chuyến tránh mất mát và nhầm chuyến khi tập kết hàng lên xe. vì mình có 2 chuyến sài gòn và cần thơ đợi chung 1 khung giờ, 1 địa điểm. vì là khách thân thiết của quý công ty nên rất hài lòng và tin tưởng. tuy nhiên rất mong muốn đội ngũ nhân viên anh chị em nhà xe cùng nhau cải thiện ngày một phát triển. 2) đồng nhất về cách giao tiếp và CSKH nhẹ nhàng, chu đáo nữa thì chắc chắn quy công ty là nhà xe được yêu thích và lựa chọn số 1 quy nhơn. rất cảm ơn quý anh chị em cty cũng như chị Thảo đã lắng nghe và tiếp nhận. " khách hàng thân thiết nhiều năm của nhà xe từ thời sinh viên"

Everything was okay, the bus conductor on my trip was very enthusiastic. I have a few suggestions for improvement: 1. Expand the number of pick-up and drop-off points. 2. Check that all passengers are on board before departure. 3. When passengers get off at stops, the conductor could speak loudly (during the day) and gently remind passengers at night (as passengers might be asleep and it would be better to avoid disturbing others). My experience was great! But I only traveled during the day! I hope the bus company continues to improve!

The car runs smoothly. My suggestion is that we should call the customer on the same day to inform them of the trip so they can feel secure. The customer service staff who book tickets via the bus company's phone number should talk politely to bring convenience. feel for customers

First time taking the Binh Thuan-Ben Cat route and choosing the TT bus due to the suitable running time. Seeing a 1* review leaving customers at the wharf roundabout, not picking up customers... I was a bit hesitant but had no choice. The car has no navigation but runs on time, only a few minutes off. Drivers and car assistants are friendly and drop passengers off at the door. The car is clean and modern, but the air conditioner is missing, so the air is cold. 10 points for the quality. Will go again if given the chance.

The driver and the bus conductor are very nice. Yesterday, it was raining. I sat in the car waiting for Thanh Trung bus to arrive. The bus conductor called me and told me to stay in the car and brought me an umbrella. Such a thoughtful action. When I got on the bus, he was afraid I would be cold and brought me a cotton blanket. Every time I got off the bus, he booked a Grab and Be to take me to my destination. They were super enthusiastic. I have used many snow buses from Khanh Hoa to SG, but this bus has the best experience. I bought tickets for my parents to go, and they couldn't stop praising me. Thank you Thanh Trung bus company.

Comes with 1 bottle of Number 1 drink, 1 can of bird's nest drink, 2 wet towels. Quality 👌

I have used this sleep bus twice for traveling from Nha Trang to Can Tho. Overall, it is one of the most comfortable sleeper bus options on this route. One important thing to mention is that there is no toilet on board, which can be uncomfortable on such a long overnight route. However, when there are regular stops, the trip can still be quite comfortable. My most recent trip (yesterday) was very good. Even though the bus was delayed by about one hour, the company informed me in advance, so it was not a problem for me. The bus was comfortable, with blankets and two pillows, and the drivers were polite and friendly. There were rest stops around 4:00 AM and 9:00 AM, which made the journey much more comfortable. At the final stop, they even provided toothbrushes, which was a nice touch. On my previous trip last week, there were no night stops until around 8:00 AM, which was quite uncomfortable. It seems that the schedule depends on the drivers, and I really hope the stops will be more consistent in the future. Overall, I am satisfied and will continue using this sleep bus company for my business trips, as it is still one of the most comfortable sleeper bus options on this route. I really hope that in the future the drivers will make regular stops as scheduled, especially since I am planning to take this route again next week.