Actually this is my second time to take the MPV bus in Vietnam, my experience is very good, the driver come to my place to pick me up with a little bit late but no more than 10 minutes, and the time we arrived at Mong Cai are very on time, very suitable for a four hours trip. The driver was quite punctual, picking me up at around 8:30 and 8:40. The bus is very spacious and comfortable with one seat per person. The whole journey was high speed and there were no random stops. The driver and the bus owner can speak Chinese, and if you have any questions, you can just call the owner to ask, so it is very comfortable.

The ride was enjoyable. The driver was kind and drove safely. We left an hour later than scheduled. He first messaged to say he was going to be 30 minutes late. Then he was an additional 30 minutes late.

The driver for this trip was very nice!

Really like your service. When you travel at the right time, you can sit comfortably in the car. Some days, you can get a great massage when you go by car 😍

Honestly, the best bus ride I've had so far has been Mong Cai to Hanoi from 11PM - 6AM. Staff were polite and helpful, and unlike other rides, it was easy to sleep, because the driver wasn't constantly honking. I woke up at 4:30 AM in time for a bathroom break, and the facilities were clean. It's definitely a budget bed, but as a short queen at 159 cm, I was able to fit with my shoes and backpack. USB port works, and with the Viettel 8 gb/day plan, I had plenty to keep me entertained. Water is provided, and the only real negative was a loud auntie on her phone. (not much to do about your neighbours!)