The bus service was great. The pick-up was on time, and I received a text and email the night before with the bus plate number and driver’s contact. The driver found me at the pick-up point, confirmed my details, and provided clear instructions. The ride was smooth, and I was dropped off at my hostel.

The driver was enthusiastic, picked up and dropped off on time, provided full information, it seemed like a new car that ran smoothly and without any bumps, and was clean. The road from Hanoi to Mai Chau had many mountain passes and curves, but the driver drove very calmly and seemed to be very familiar with the route. I didn't get carsick at all. I think this was a good choice! Thank you, kind driver!

Awesome service as I changed the pick-up location the night before due to accommodation issues. They were on time to pick me up and had a safe and pleasant ride all the way to Hanoi Opera House. Will definitely use them again in the future.

I am very satisfied with this trip, I really had a good experience, the driver picked me up exactly at the scheduled time, he was also polite to make an appointment with me 1 day before the trip to arrange a pick up time, he dropped me off exactly where I needed, and the car was very clean, I highly recommend you to choose this bus company

The car runs smoothly, does not speed or overtake recklessly, does not overload passengers. The driver is very polite, the operator answers cutely, and takes good care of customers. If you travel from Hanoi to Mai Chau, you should choose Quoc Viet bus company.